What happens was when I try to connect, it stays on the blank XMB screen for over 5 minutes and it's still like this. If you meet any case as listed below, it means that your database on PS4 is corrupted: Online. If you can not find an solution to these problems, we HIGHLY recommend you contact Sony support. PlayStation 4 users from time to time face issues with the console freezing or lagging. It's usually fine after I restart the PS4, obviously that's not the case with you. Get help in the US and Canada for issues related to your PlayStation® account. 800-345-SONY. This problem started last night when I try to get on the PS Store. Long loading time. [QUOTE="darky89, post: 6433871]I sometimes get a blank screen where it won't load up for me either. *2 Remote Play may not be compatible with every device. Gamers. Sony has stated that only 0.4% of PS4 … Yesterday, same thing. Whenever the update finished, and I try to start the game, it gets stuck at the black loading screen forever. Your hub for everything related to PS4 including games, news, reviews, discussion, questions, videos, and screenshots. PS Store loads up right away, but then after some time I can't open the Store and have to wait for it to load few minutes. This always brings the store up in about 3 seconds as well. Find troubleshooting for common questions and issues on the PlayStation® support site. Close. First of all, I had to download an update (without the update I can only campaign, this works though). The solution that works every time for me is clicking on the PS Now app first and waiting for the page to load (which takes about 3 seconds) then backing out with circle button and clicking on the PS store after. ... questions, videos, and screenshots. The Easiest Fix for PSN Store Not Loading. 4.0m. *3 Depending on the device, certain features such as the touch pad and the vibration function may not be available. The most common PlayStation 4 problems include loud fan noises, inexplicable blinking lights, and faulty HDMI ports. You may not be able to do some specific operations on the PS4 console such as playing a game, loading a character, or even saving a screenshot. Archived. I'm witnessing this again right now. I too experience issues with PS Store not loading right away, first time after turning on the console everything is perfect. 6.8k. 22. But on the other hand, this is not a definite sign. Posted by u/[deleted] 6 years ago. I have a PS4 Pro and I have a lot of games installed in both the internal and external hard drives. | When PS4 loading process is slow, whether it’s the game/app or even the whole operating system (boot up process), this marks your PS4 slow. I get this all the time, it gets stuck forever on this screen. 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