Replace the game if none of the above preliminary solutions help. (3) If your game disc is clean and free of visible damage, the gameplay issue may be caused by a problem with your console’s disc drive. Unfortunately, the only way to know whether there is a problem with the laser or a problem with one of the other components inside the drive is to disassemble it and physically inspect it. If you’re having trouble with your Xbox One S not reading discs, check out the solutions below and see if they help. Reset Your Xbox One Operating System. First of all, launch the guide and then click on the Settings button. Restart the computer. Also Read | Xbox Series X Pre Orders Delayed By Amazon Till December 31 For Some Users. If you have a problematic disc out of your collection, try the solutions below to resolve the Xbox One S not reading discs: Note: If you have issues with your UHD Blu-ray discs and your Xbox One S won’t read discs, especially for those in North America and Europe, the console complies with UHD Blu-ray requirements. Getting a Xbox disk scratched is easy, but the hard part is getting it to work again. A number of Xbox Series X owners have reported Xbox disc drive problems. i dont want this console, because it doesnt even work properly after it has been released and never been opened before me. Some Xbox One consoles may encounter a stuck disc issue due a software glitch or a hardware malfunction. If it builds resistance, take your finger out of the disc and the console should drag it in a little bit faster than usual. Any of these parts that break would cause the disc drive to not read discs. One of the main disk drive issues appears to involve disks getting stuck halfway or not being accepted into the console. If it reads, revert back to Instant-On power mode. There's IIRC 3 or so times it tries to open. New ... (both Xbox One & 360) & the drive won't let me insert it. When you are prompted to confirm that you want to remove the device, select OK. I found that if you have this problem, just do the manual eject, even if there's no disc in, then try to put your disc in. It is part of the Xbox One generation which means it can play all Xbox One branded video games, including titles that are backwards compatible with Xbox 360 and Xbox. Ensure the surface is stable, don’t place it on speakers or subwoofers, and check that the space is well-ventilated, uncluttered, cool, and away from direct heat so1rces. To test the disc drive, you need to try another game disc. In such a case, there are two possible issues: either the settings for Instant-On power mode can render a small number of consoles unable to read disks, or, the console’s disk drive needs servicing. ... My Xbox One S recently started booting into the troubleshooter menu after a microsoft update on 3/30. In some cases, the console returned the disk back and in some, there was no action or indication from it whatsoever. If none of these steps corrected the issue, continue to the next step. Perform a hard power cycle by holding down the, Try the disc again and wait to see if the Xbox One S console will read it. Only 2 left in stock - order soon. If there are not any visible damage, Xbox one won’t read disc issue may be caused by the disc drive of your console. If the disk is unreadable, fix this issue with our. To test this, try playing a different game disc. This thread reminded me that in 2 months my XB1 will be 1 year old and i still havent used the disc drive. The scenarios vary situation to situation. The disc drive on the Xbox One is made up of gears, levers, screws and rollers. So, it’s better to replace the Xbox 360/one disk drive with a new (Liteon) Disk Drive. Sometimes, you can face this problem if the laser reader on the Xbox is damaged. If you can play another disc on the same console, the disc drive is not the reason for the issue. We have some solutions for you in the step by step guide. From the Settings window, click on the system settings button and then select Wired network. You can go to Gamestop and buy the disk skip fixer, but it will not fix the perfect circle scratches. Sadly when it comes to a hardware fault a damaged XBox One Hard Drive is pretty high on the “not cool” list. Already unplugged, did a hard reset. You can also try putting in the disc multiple times and see if it is read. Another disc is inside the console It is possible that another disc may be already inside the console. Laser Lens Cleaning is a MUST. 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