As I notice the phone call I called Home Depot to see what is going on. I was told the time was 7.45 am- 11.45 . He said we will have to return it and call you to reschedule. The delivery guy just eyeballed it & half measured but made NO attempts to even unload the fridge from the truck. I was walking my grand dog and not ready for them, but I hurried to finish our walk and drive home. 
Copyright 20042022 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. The dishwasher does not work and Home Depot refuses to do anything about it.
Come hell or high water I will be reimbursed my money weather they deliver it or I pick the SOB up myself. Called. In addition, I will post and let everyone I know not to buy anything from this store. I dont not care how many other stops you have I paid for your time for you to do your job.
But I paid for removal oh you would have to call somebody separately for that. So after I had this dishwasher sitting in my kitchen for a week in a box I had to remove the old machine by myself. They said we had to do to go to the end of the line and wait another 10 days. Helped replace a vanity sink top and was so knowledgeable and helpful and accommodating! Their mistake and we had to do the work! I am no expert but that seems like a very high number of appliances damaged on 1 truck. on my pedestal. The plumber came and spent 5 minutes putting in a new valve. DON'T USE THEIR INSTALL SERVICE IT IS A JOKE. I stayed at home and took another day off of work and no one showed up AGAIN. It is just common sense that a customer that needs help with INSTALLATION would also need help with DE-INSTALLATION. Now I have the old washer outside. They haven't returned my call yet. absolutely do not buy your appliance from home depot. They live in an extended hotel. She said it could be rescheduled for 4/25/22 and I said NO, I want it today! They told me to contact Whirlpool, who own KitchenAid. Later in the evening the online tracker could no longer find our delivery and the merchant was closed. Didn't have old ones to haul away. I am really angry and disappointed in home depot. We ordered a stove, refrigerator and dishwasher. I am sitting in my home with no flooring and no resolution other than oops sorry, we can refund you you're money. Refused to hook up the dishwasher because they did not like the type of shutoff valve. ARE YOU KIDDING ME??????? Again nobody calls , you need to call again and reschedule the delivery as you need your appliances. Had them pack them up and take them with them..long story short the delivery guy called me an entitled son of a bitch. One of them looked under the cabinet and said he could not install the dishwasher because the pipe extending from the back wall is PVC piping. I called the delivery company and they told me they don't have the stove to deliver and that I would need to get a refund and repurchase. Just let the economy ground to a halt & all these folks can be out of a job, Big Box User Review 11/1/2021 Charlotte, NC, The dishwasher made it here and three delivery people came in and said they can't install because they were not certified and left. She told me a person from the Chesterfield Home Depot store would call me that day as well. I ordered an over the range LG microwave oven (. I tested it myself and unhooked the hose - no water as it should be with valve shut. I said leave it and they could come back when I worked on the clearness problem. POOREST DELIVERY SERVICE AROUND!!! They sayin we gotta get it fixed smh how tf r we gonna fix something that came broken . I was so angry I had to step away from this whole Home Depot mess for awhile before it affected my health. Not only did I try buying the washer online, which wasnt easy, but with the extra charges for new water hoses ($30, natch) delivery and removal charges and of course tax, it was way more than the advertised online price. Best home depot dishwasher installation in Sterling Heights, Michigan, Keitz Heating Cooling and Appliance Repair. Inconsiderate. Very frustrating and pointless. Called Home Depot online and for several days they've been apploligizing but delivery company has been non-responsive. 
The ABSOLUTE WOOOOOOOORST! The Home Depot installation was done so poorly I'm continuing to address problems they caused. I've call the delivery service number and just been told earliest installation they can schedule is Dec 31st. Now the drip pan is 34" square and the washer is 30 1/2" square. I bought a washer and dryer and clearly specified that needed to be installed on a second floor. Called the toll free number.
Very upset with why delivery people failed to listen and seem not to care what customer was asking about. Delivery person complain the new appliance to heavy for 2 people. If you use them to deliver and install it most likely won't be completed within 1 or 2 visits. F- on refrigerator delivery. They said they would be liable in case an earthquake knocked the new washer off my old pedestal and that the hardware to connect the pedestal to the new washer might not be in the same places on the two different makes of equipment. They arrived just after 5pm. And Home Depot should be ashame of itself for using them.This brings a bad name for buying product from there store.And after the sale at Home Depot they want help you be satisfied the customer and they got your money.Please people dont buy from Home depot if they are still using Forward Final Mile services.Ask first are you will be shocked for delivery.Very,Very disappointed. The delivery crew did not show up or call us.
Here's what happened to us: we ordered a new LG dryer on line from what we understood to be the Home Depot store in Rehoboth Beach DE.
Noticed enamel crumbling and peeling on inside of door. No common sense. Home Depot delivery is the worst. Surprising since this is second replacement DW. But he didn't. Upon the first delivery I answered the door wearing a mask. I was not contacted back by HomeDepot for over a week about it. at you Poulsbo Washington location picked a slate flooring and scheduled install. That was two days ago, and neither call got to my phone. Want my money back. We ordered a refrigerator, range and over the range microwave. Big Box User Review 5/3/2022 Porter, TX. We purchased other appliances from a major competitor with expert delivery service. The come in, and because the shit off valve is downstairs they wont deliver. Ordered stove & refrigerator, they came & installer turned oven on high he said to burn off oils. What crap service! I have a tight constructions site that makes access a challenge with many tradespeople. washing inch machine valve brass They try to please but it isn't possible because the system is such a failure. Again, REALLY! I have a bathroom reno pending and I will not be using Home Depot again. Thats what the guy on the phone said no the plumber will see the old machine and he will takeoff. Will he remove the old machine if I take it out whats my next question. They came out just to put a sticker on my door that they dropped by. No answer when I texted or called when I got the 30 minute notice. Had a scratch on the front.Second one arrived.installled,if you want to callit that.Not leveled,improper install.One screw holding the unit not kick plate,not centered. Never again will I purchase anything that requires delivery and installation from home depot unfriendly and unprofessional workers. We now have to get the supposedly brand new appliance we paid full price for serviced by the manufacturer; in other words, HD stuck us with a lemon. So again another call to customer support, which by the way Home Depots Support Associates have been terrific thru all of this, very professional and understanding. What a joke Home Depot is. Also, they scratched our paint when they hit the door jam taking out the other appliance. The delivery company sucks at customer service as it is not my fault the idiots can't read or have enough brain cells to research. BUT, when the rude outsourced third party can't deliver the new appliance because the silly customer (who needed installation services) could not de-install their old appliance and thus cancelled any need for the unfortunate outsourced third party to install the new appliance, everything goes to hell.
Washed a load and ruined clothes when I discovered it. Delivered a faulty dryer unit that produced no heat. Never made it in house. NOTE: When ordering parts from the website, please verify your part number is correct for your model before ordering. Called Home Depot got a refund. The install charge was not removed, they didn't return to pick up old dishwasher on promised date.
Details: Incorrect parts delivered first try, second try scheduled immediately, never verified despite 7 calls over 7 days. Like they could have said. The info plainly says that if you report it right away, faulty or damaged appliances can be returned for a refund. 
I then asked for a refund of the $245 and was emphatically turned down. Anyone thinking of buying an appliance from Home Depot dont bother and avoid the pain and disappointment - last time ever for me, Big Box User Review 10/22/2021 Novi, MI. I contacted Home Depot customer service againand once again we were back to old story that plumber would now be out the following day to fix valve and then we would need to contact Home Depot again to schedule delivery of refrigerator. I purchased a new refrigerator from Home Depot and the first refrigerator they bought out was damaged and they delivered a second one since then they have charged my card for both refrigerators its been almost 3 months and still haven't refunded my money I guess I will have to get a lawyer I will never purchase a refrigerator like that again, "The worst experience ever! I am done. I told them call your boss (which his attitude was I dont care to whoever he spoke tosay no) I followed them out to the street and spoke to them in Spanish . We bought Dish washer from Lowes with delivery and installation, the gentleman came on time, install and test the machine very professionally. Big Box User Review 2/22/2022 Madison, WI. FUBAR. We had paid for a new washer to be installed with new hoses. They left with all the packing materials strewn across our front lawn. At that point I showed them the door and finished the installation myself, Big Box User Review 11/30/2021 Dalton, GA, We ordered a stove and they delivered it at the wrong house and was not helpful at all, said we had to file a police report because we couldnt find it anywhere. I checked the refrigerator dimensions on the home depot website and the refrigerator would have fit if they had taken off the doors. I caved and said OK but was still upset of course and rescheduled for 4/19/22 because I shopped around online to find another washer at another store between talking to the CS rep and the supervisor, and saw that the price has gone up on washers and delivery dates were even farther out, so I excepted the offer. they had disconnected every thing and then asked if they could leave it in the garage or take it back. They caused electrocution and fire hazard. Two vacation days for us is worth as much as a refrigerator.". They use bottom of the barrel Forward Final Mile for their major appliance deliveries and installs. Oven connected and kept smelling gas. It was delivered and installed on the 23rd. They are suppose to call 30 mins to arrival with the delivery window of morning or afternoon of scheduled date. During Black Friday sale I purchased (Refrig, microwave, dishwasher and stove) from The Home Depot store in New Rochelle, New York. called them and they gave me the run around on who to call.. finally get someone on the phone and I have to wait a week for someone to come out just to look at it. Cant park my car, have to change my appointments to be WAITING for them to show up again.,, This has been a nite mare!!!!
If i could have have given a negative rating I would have. Totally incompetent and could not have cared less about the installation for which they were paid $129 to connect three connections and $25 to haul off the old appliance. Use tab to navigate through the menu items. But the next time, its guaranteed to deliver. The disrespectful and cockey installer cranked the 'legs' on the dryer as high as they would go so when the washer was installed it was 2" higher than the washer and 5" apart from it. Today I receive in the afternoon my combo washer and drier an the machine not wash the cloth not spin. That was worthless. I'd highly recommend his services.more, Heating & Air Conditioning/HVAC, Water Heater Installation/Repair, Appliances & Repair, Serving Highland and the Surrounding Area, They were responsive to Yelp inquiry and finished humidifier install project quicklymore, Serving Dearborn and the Surrounding Area, James has been out to my house twice now to install light fixtures and recently my new thermostatmore, works great.
You just can't make this stuff up.
They just walked out while I called customer service. Home Depot has lost a 20 year loyal customer! A week later the dishwasher was rescheduled for delivery/install. Then, about 3 hours later, called with a different delivery date--OCTOBER 7! I was stuck with this new $2,000 boat anchor. I will never buy appliances in Home Depot again. They refused to install our microwave (even tho it was on the order) because they were late for their next appointment. The service rep said they never got out of the truck.
I asked about the shipping bolts being removed and he said 'I did that a long time ago which meant he removed them at their warehouse and trucked my front load washer a lot of miles with no support on the drum mechanism - a big no no. 0 is way to generous, 10 hours of waiting for delivery. Shame on Home Depot who tells me they've had soooo many complaints with this place but THEY STILL USE THEM despite the customers concerns. I forced him out of my house and called Hime Depot to file a complaint and inquire some details, to which the assistant manager said: "They're contractors, so they're not within Home Depot's purview.