They are lying thieves. Website said 8-10 weeks estimated lead time. skimmer pool mouth wide swimming 15l pools ground above bermuda thru barbados accessories aluminum steel kit learn familypoolfun cleaner robot Maybe a new owner ??? Come May 18th I received an email stating that my order was In Production.
I received some rehearsed response from the person answering calls as to why I couldnt get back my money on the cancellation fee. Easy, done. On Thursday, I told them to cancel the order but they said it will cost $150 after 24hrs even though there is no way any money was spent on the order, given the lead time. Nice SCAM business model. I had the exact same experience.
Thank you Plus after waiting 10 days and heard nothing on the order, and the standoffish, miserable customer service!
temp When they bring the cover, take it out of the box and inspect it for damage.
Its going to be a year , paid for cover , no cover just a person saying there is a delay followed by a delay followed by a delay followed by a delay followed by a delay followed by a delayfollowed by a delay followed by a delayfollowed by a delay followed by a delayfollowed by a delay followed by a delayfollowed by a delay followed by a delayfollowed by a delay followed by a delayfollowed by a delay followed by a delayfollowed by a delay followed by a delay. lifter ultralift hydropool
Almost as if they have robbed people so often that they know exactly what to say to frustrate you further! Garbage company.
Dominate search results. SCAM COMPANY - RUN AWAY - Call your credit card company and file a dispute ASAP.
Andin every reply I get another sob story about production delays, promises for shipment NEXT month, and offers to pay more to have it expedited. Called for status 5/31/21: now estimated lead time is 18-20 weeks, and no guaranty, just another estimate. At this time, I was assured a May Delivery date which was frustrating but understandable at the time due to Covid, so I assumed difficulty to obtain supplies. You will receive a tracking number via email once your order is on its way. Then filed a complaint with the FL Attorney General.For anyone else currently experiencing issues, please file a complaint with FL Attorney General, Ashley Moody.
STAY away from this company. You will receive a tracking number via email once your order is on its way. Called them and got the same bullsh_t excuse others seem to be getting . mount low lift spa caddy
lifter ultralift hydropool page 1Affordable spa cover continued April 31,2021Re Nancy L. dates continued 10/09/202011/11/202011/30/202012/11/202001/09/202101/25/202102/8/202103/26/2021and today as I write this letter 04/31/2021.I am attaching Pictures of various situations of hot tub cover to the email that this letter is being sent with. They are a scam of a company, and once you pay YOU WILL NOT RECEIVE THE PRODUCT! There needs to be a class action lawsuit against them. pool beaded ground above liners liner bead swimming track types type snap resin oval pools retainer round which overlap familypoolfun I emailed them with photos. What do they say? The likely ONLY reason that they have NOT been sued is because most people will not bother going after the $150 and the company knows this! This was totally unreasonable and not disclosed at time of purchase. Then if you decide to cancel they want to charge you 150$. They do not even deserve the level one star but they do not offer any level lower than that, Bait and switch stay clear away I saw a scam coming after I ordered called attorney general in florida they said these people are under investigation and to file a dispute with my credit card company they found in my favor and issued a charge back now these thieves are trying to get their 150 dollar cancel fee from me wait in h*** for that stay away from these jerks. We are running about 16 weeks right now. Should you need any further information, please do not hesitate to email us or contact us at (727) 571-4371. When you cancell they charge you $200.
Companies can ask for reviews via automatic invitations. spa spas pump cabela pirty
loc I explained that I specifically ordered a one-piece trifold all stitched together with a sketch, dimensions and attachments based on medical conditional needs. I was fine with that, I order cover March 2021 and it is March 2022 and still no cover. Avoid Coverlex Inc and Affordable Spa Covers. Birdeye helps millions of local businesses to be found online with all their reviews and accurate business information. Color says charcoal. Everyone that has been screwed by the deceptive business practices of ASC needs to file complaints with Floridas AG and the BBB.
Verification can help ensure real people write reviews about real companies. If I could give them a zero, I would. WTF?!?! VERY IMPORTANT. solar blanket spa pool leslie mil rectangle install solarmax swimming covers warranty square ig5 lesliespool velox five April 31,2021 Affordable Spa Covers Greetings Nancy L This letter is regarding our conversation March 26, 2021 about my hot tub cover being made in two pieces NOT A ONE PIECE that I requested and paid for. I sent them one back including all their colors. Now I am told via email Your order is expected to go out from our facility last week of November, if not sooner. You will receive a tracking number and so on. The lady on the phone whose name is Nancy L. (she wouldnt provide me a last name). Avoid this company at all costs. SAD BUT TRUE - ALL THE REVIEWS ARE TRUE - THIS COMPANY IS GOING DOWNI bought a cover in 2011 and went back.
Zero Stars. Also to add to this. Should you need any further information, please do not hesitate to email us or contact us at (727) 571-4371.VERY IMPORTANT. Come August 30th, I contacted the company as I received no correspondence since May? I wish I had read these reviews before ordering a hot tub cover from this company. Due to closures and shortage of materials, we have fallen behind on our normal production times.
Okay so my experience with this company began January 10th, 2021 when I placed an order for a new Spa Cover and was charged $345.
I just filed an official complaint with the Florida Attorney General's Office. Love this company! Get more reviews from your customers with Birdeye. Ordered spa cover in January ,it's now middle of April and still have heard nothing . Everyone that has been screwed by the, April 31,2021 Can not deliver what sales department sold and misrepresented the product that I was told that I was buying, Thieves and unethical business practices. In February 2021, I ordered a spa cover that was supposed to take 6-8 weeks. This is my 1st time I'm dealing with a company that never delivers a product. If the cover is not damaged, keep it.
Production has delayed your order to be out on the first week of January due to the shortness of foam. How they are still able to operate a business online without being shut down is beyond me. They are a scam. spa tabs clean aquafinesse 
Would not recommend co to anyone, Stay away from this place. Had to put 1 star, because negative 5 stars is not an option.
When you call them.
After our phone call I immediately filed a fraud report with my credit card company. Probably using our money to pay for their own amenities??
So, at this point I am in the process of pursuing civil action with this company and want to pass along the message to ensure no one else has to be subjected to the fraudulent business practices of Affordable Spa Covers. We are working hard to get your cover shipped to you as soon as possible.
I would never trust cancelling my order and praying a check will magically arrive, considering the track record with this company. The company owner Alejandro Flores-Ramirez has owned other companies (spa covers and drywall) with the same reviews and similar complaints in Florida. There is a special place in hell for companies like this. pool loop loc covers safety hydropool ground tub inground covid above coronavirus before Also filed complaints with FTC #142550002 and the FBI Fraud Department. I've waited 11 months. Claim your profile to access Trustpilots free business tools and connect with customers. caddy lifter
If it is not damaged, sign for it and keep it. lifter hydropool I cancel the order and they refund my purchase minus $150 service charge. "Since you accepted the package, our deal is now done and we have no responsibility."
I ordered my cover in September, they took my full payment via credit card, I recently asked for an update and have not received a response. ** DO NOT ORDER from this company **SCAM ALERT **. They will not return my money.
Please read it carefully. After you get the shipping notice and you see the cover is in the local terminal, schedule the delivery with the carrier. Affordable Spa Covers
gecko topside skewed We will keep you updated with your order. Owners who claim this profile can update information, boost SEO, and more. retractable I will personally sue them if there is no class action suit filed by anyone else. Garbage company. Order pending for weeks. The take payment in full up front, I call after 8 weeks to inquire about a shipping date, they tell me it won't be shipping for another 3 months. I have contacted the BBB and am going to lodge a complaint to Clearwater chamber of commerce and their attorney general's office. I doubt that they will ever change my opinion by delivering . Thank you for shopping with us. 
clydesdale This business is exploiting a somewhat legal but very unethical gray area with their $150 cancellation fee and are robbing customers of their orders and their hard earned money! prestige spa covers should why brand poolandspa thingss need yahoo
Bless, John Crane page 2. Beat local competitors. She refused to ever allow me the opportunity to speak with anyone beside herself, no supervisor.
If you have any further questions, please give us a call.If it does ship with Forward Air, they will deliver your cover with no signature required.
If it is not damaged, sign for it and keep it. I have notified them multiple times and they kept extending the delivery date. You probably will never see a cover or your $.###Update. Here are 8 tips for writing great reviews. This is a scam. My husband ordered a hot tub cover in April of 2021. When they bring the cover, take it out of the box and inspect it for damage. Legally they cannot charge you for services that were not rendered AND the $150 has to be for JUSTIFIED cost of services rendered!
Now this got me excited, thinking it would be shipped out shortly after. I think we all should file a class action law suit against them and see to it they get shut down . Joanna V. Would never buy anything from co. ** BUYER BEWARE**My story is same as others here ordered my cover in April of 2021, still getting runaround on delivery and same sad stories of backed up production. IF it is damaged, reject it, give it back to the driver, sign the receipt Damaged refused and give us a call. And yes I have contacted them many times. Received an email stating that it should be here February 2022. Great price great Testimonials But they can't be true from my experience.
The lady on the line also informed me that quote Your order is expected to go from our facility around September 10th 17th, if not sooner. Same BS as everyone else. spa umbrella tub shade umbrellas side sorry accessories familypoolfun foot 
Best Regards, Because your production department decided to make the cover their way Not the way I requested and paid the cover has reverse pitch at Velcro attachment pivot and the use three Velcro attachment points @ 9 each this allows for 63 (2/3) of hot tub to be exposed to all the seasonal elements such as. Element impact- cover has reverse pitch at Velcro attachment pivot point. Element impact- Ice and snow build up Element impact- All rain builds up and reverse flows into tub (impeding chemical balance) and water overflowing issues. Element new impact- Now that spring is here the trees budding and dropping thus creating a WHOLE NEW IMPACT all the spring droppings are lodging under open fold area of Velcro pivot. Element new impact- special ordered High performance filtration system is constantly loading up with debris and burning out filter system Element new impact- Every time I open cover all debris contaminate hot tub changing chemical balance.FOR THE RECORD, my communication dates are.8/28/20209/04/20209/09/2020 made final purchase and paid. We are working hard to get your cover shipped to you as soon as possible. I ordered my cover 3/24/21 and it is 12/23/21 and I have not received my cover. We could expedite for another $75, but STILL AN ESTIMATE for the end of July instead of September. Avoid this company at all costs. DO NOT USE this company or fall for their beautiful website and pricing. The next communication I received was that the cover was shipped out and scheduled for delivery in January.BELOW IS A LIST OF CONCERNS AND ISSUES WE ARE EXPERIENCING Cover was not made to my specifications (one piece trifold) Pull handles are not where they should be as I requested thus impeding one person close. Some cover hold downs have been added where they should not be, thus impeding push off opening of tub. The third fold is not attached via stitching and no weather gasket seal between that I requested, this allows for constant heat loss. Other customers have complained about the same situation. I can tell it's medium gray as it has a green hue to it. tub covers replacement spa classic order
I tried to remedy this issue through the business directly but they wouldnt let me speak with a manager or owner, nor provide their names for further communication. Do not order from them!I ordered a cover Monday, they didn't give a lead time, so I called Wednesday and they said 16-24 weeks. Total scammers! The sent me back a partial color pallet (they were sure to nit include the medium gray in their photo). I have filed a complaint with the FCC & BBB however, I doubt anything will come of this since the FCC collects info on poor business behavior/trends and this business already has an F rating with the Florida BBB. bathtub shutter bathub abs tub bath bathroom unused storage area taiwantrade enlarge corner into open This site will not allow for links to the exact website, but it is pretty easy to find. And for added exposure to this pathetic scam.going to send copies of all my emails, complaints, and their shady responses to the Clearwater Mayor's office. Affordable Spa Covers will custom-make the perfect replacement hot tub cover to fit your hot tub.
Every month I send an email inquiring as to my order status (ordered 1/11/21).
They take your money and tell you the cover will take 12 months. Anyone can write a Trustpilot review. Seems many people are in the same boat with them. Don't waste time with them. tub gift Ordered new cover, said it was 4-6 months out. From the reviews I have read ,looks like I have been scammed . Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. 
Please take a glance at this company on the BBB, you will see claim after claim stating the same thing as me. 
Please if you get anything from this review, DO NOT PURCHASE FROM THIS COMPANY! THey will take away their CC authority with too many complaints. If the cover is not damaged, keep it. How to Build a Reputation Management Strategy in 5 Steps. I told Juliana if we dont get it by August, I am reporting them to the Better Business Bureau. 
I received some rehearsed response from the person answering calls as to why I couldnt get back my money on the cancellation fee. Easy, done. On Thursday, I told them to cancel the order but they said it will cost $150 after 24hrs even though there is no way any money was spent on the order, given the lead time. Nice SCAM business model. I had the exact same experience.
Thank you Plus after waiting 10 days and heard nothing on the order, and the standoffish, miserable customer service!
temp When they bring the cover, take it out of the box and inspect it for damage.
Its going to be a year , paid for cover , no cover just a person saying there is a delay followed by a delay followed by a delay followed by a delay followed by a delay followed by a delayfollowed by a delay followed by a delayfollowed by a delay followed by a delayfollowed by a delay followed by a delayfollowed by a delay followed by a delayfollowed by a delay followed by a delayfollowed by a delay followed by a delayfollowed by a delay followed by a delay. lifter ultralift hydropool
Almost as if they have robbed people so often that they know exactly what to say to frustrate you further! Garbage company. Dominate search results. SCAM COMPANY - RUN AWAY - Call your credit card company and file a dispute ASAP. Andin every reply I get another sob story about production delays, promises for shipment NEXT month, and offers to pay more to have it expedited. Called for status 5/31/21: now estimated lead time is 18-20 weeks, and no guaranty, just another estimate. At this time, I was assured a May Delivery date which was frustrating but understandable at the time due to Covid, so I assumed difficulty to obtain supplies. You will receive a tracking number via email once your order is on its way. Then filed a complaint with the FL Attorney General.For anyone else currently experiencing issues, please file a complaint with FL Attorney General, Ashley Moody.
STAY away from this company. You will receive a tracking number via email once your order is on its way. Called them and got the same bullsh_t excuse others seem to be getting . mount low lift spa caddy
lifter ultralift hydropool page 1Affordable spa cover continued April 31,2021Re Nancy L. dates continued 10/09/202011/11/202011/30/202012/11/202001/09/202101/25/202102/8/202103/26/2021and today as I write this letter 04/31/2021.I am attaching Pictures of various situations of hot tub cover to the email that this letter is being sent with. They are a scam of a company, and once you pay YOU WILL NOT RECEIVE THE PRODUCT! There needs to be a class action lawsuit against them. pool beaded ground above liners liner bead swimming track types type snap resin oval pools retainer round which overlap familypoolfun I emailed them with photos. What do they say? The likely ONLY reason that they have NOT been sued is because most people will not bother going after the $150 and the company knows this! This was totally unreasonable and not disclosed at time of purchase. Then if you decide to cancel they want to charge you 150$. They do not even deserve the level one star but they do not offer any level lower than that, Bait and switch stay clear away I saw a scam coming after I ordered called attorney general in florida they said these people are under investigation and to file a dispute with my credit card company they found in my favor and issued a charge back now these thieves are trying to get their 150 dollar cancel fee from me wait in h*** for that stay away from these jerks. We are running about 16 weeks right now. Should you need any further information, please do not hesitate to email us or contact us at (727) 571-4371. When you cancell they charge you $200.
Companies can ask for reviews via automatic invitations. spa spas pump cabela pirty
loc I explained that I specifically ordered a one-piece trifold all stitched together with a sketch, dimensions and attachments based on medical conditional needs. I was fine with that, I order cover March 2021 and it is March 2022 and still no cover. Avoid Coverlex Inc and Affordable Spa Covers. Birdeye helps millions of local businesses to be found online with all their reviews and accurate business information. Color says charcoal. Everyone that has been screwed by the deceptive business practices of ASC needs to file complaints with Floridas AG and the BBB. Verification can help ensure real people write reviews about real companies. If I could give them a zero, I would. WTF?!?! VERY IMPORTANT. solar blanket spa pool leslie mil rectangle install solarmax swimming covers warranty square ig5 lesliespool velox five April 31,2021 Affordable Spa Covers Greetings Nancy L This letter is regarding our conversation March 26, 2021 about my hot tub cover being made in two pieces NOT A ONE PIECE that I requested and paid for. I sent them one back including all their colors. Now I am told via email Your order is expected to go out from our facility last week of November, if not sooner. You will receive a tracking number and so on. The lady on the phone whose name is Nancy L. (she wouldnt provide me a last name). Avoid this company at all costs. SAD BUT TRUE - ALL THE REVIEWS ARE TRUE - THIS COMPANY IS GOING DOWNI bought a cover in 2011 and went back.
Zero Stars. Also to add to this. Should you need any further information, please do not hesitate to email us or contact us at (727) 571-4371.VERY IMPORTANT. Come August 30th, I contacted the company as I received no correspondence since May? I wish I had read these reviews before ordering a hot tub cover from this company. Due to closures and shortage of materials, we have fallen behind on our normal production times.
Okay so my experience with this company began January 10th, 2021 when I placed an order for a new Spa Cover and was charged $345.
I just filed an official complaint with the Florida Attorney General's Office. Love this company! Get more reviews from your customers with Birdeye. Ordered spa cover in January ,it's now middle of April and still have heard nothing . Everyone that has been screwed by the, April 31,2021 Can not deliver what sales department sold and misrepresented the product that I was told that I was buying, Thieves and unethical business practices. In February 2021, I ordered a spa cover that was supposed to take 6-8 weeks. This is my 1st time I'm dealing with a company that never delivers a product. If the cover is not damaged, keep it. Production has delayed your order to be out on the first week of January due to the shortness of foam. How they are still able to operate a business online without being shut down is beyond me. They are a scam. spa tabs clean aquafinesse Would not recommend co to anyone, Stay away from this place. Had to put 1 star, because negative 5 stars is not an option.
When you call them.
After our phone call I immediately filed a fraud report with my credit card company. Probably using our money to pay for their own amenities??
So, at this point I am in the process of pursuing civil action with this company and want to pass along the message to ensure no one else has to be subjected to the fraudulent business practices of Affordable Spa Covers. We are working hard to get your cover shipped to you as soon as possible.
I would never trust cancelling my order and praying a check will magically arrive, considering the track record with this company. The company owner Alejandro Flores-Ramirez has owned other companies (spa covers and drywall) with the same reviews and similar complaints in Florida. There is a special place in hell for companies like this. pool loop loc covers safety hydropool ground tub inground covid above coronavirus before Also filed complaints with FTC #142550002 and the FBI Fraud Department. I've waited 11 months. Claim your profile to access Trustpilots free business tools and connect with customers. caddy lifter 
If it is not damaged, sign for it and keep it. lifter hydropool I cancel the order and they refund my purchase minus $150 service charge. "Since you accepted the package, our deal is now done and we have no responsibility."
I ordered my cover in September, they took my full payment via credit card, I recently asked for an update and have not received a response. ** DO NOT ORDER from this company **SCAM ALERT **. They will not return my money.
Please read it carefully. After you get the shipping notice and you see the cover is in the local terminal, schedule the delivery with the carrier. Affordable Spa Covers
gecko topside skewed We will keep you updated with your order. Owners who claim this profile can update information, boost SEO, and more. retractable I will personally sue them if there is no class action suit filed by anyone else. Garbage company. Order pending for weeks. The take payment in full up front, I call after 8 weeks to inquire about a shipping date, they tell me it won't be shipping for another 3 months. I have contacted the BBB and am going to lodge a complaint to Clearwater chamber of commerce and their attorney general's office. I doubt that they will ever change my opinion by delivering . Thank you for shopping with us. 
clydesdale This business is exploiting a somewhat legal but very unethical gray area with their $150 cancellation fee and are robbing customers of their orders and their hard earned money! prestige spa covers should why brand poolandspa thingss need yahoo Bless, John Crane page 2. Beat local competitors. She refused to ever allow me the opportunity to speak with anyone beside herself, no supervisor.
If you have any further questions, please give us a call.If it does ship with Forward Air, they will deliver your cover with no signature required.
If it is not damaged, sign for it and keep it. I have notified them multiple times and they kept extending the delivery date. You probably will never see a cover or your $.###Update. Here are 8 tips for writing great reviews. This is a scam. My husband ordered a hot tub cover in April of 2021. When they bring the cover, take it out of the box and inspect it for damage. Legally they cannot charge you for services that were not rendered AND the $150 has to be for JUSTIFIED cost of services rendered!
Now this got me excited, thinking it would be shipped out shortly after. I think we all should file a class action law suit against them and see to it they get shut down . Joanna V. Would never buy anything from co. ** BUYER BEWARE**My story is same as others here ordered my cover in April of 2021, still getting runaround on delivery and same sad stories of backed up production. IF it is damaged, reject it, give it back to the driver, sign the receipt Damaged refused and give us a call. And yes I have contacted them many times. Received an email stating that it should be here February 2022. Great price great Testimonials But they can't be true from my experience.
The lady on the line also informed me that quote Your order is expected to go from our facility around September 10th 17th, if not sooner. Same BS as everyone else. spa umbrella tub shade umbrellas side sorry accessories familypoolfun foot Best Regards, Because your production department decided to make the cover their way Not the way I requested and paid the cover has reverse pitch at Velcro attachment pivot and the use three Velcro attachment points @ 9 each this allows for 63 (2/3) of hot tub to be exposed to all the seasonal elements such as. Element impact- cover has reverse pitch at Velcro attachment pivot point. Element impact- Ice and snow build up Element impact- All rain builds up and reverse flows into tub (impeding chemical balance) and water overflowing issues. Element new impact- Now that spring is here the trees budding and dropping thus creating a WHOLE NEW IMPACT all the spring droppings are lodging under open fold area of Velcro pivot. Element new impact- special ordered High performance filtration system is constantly loading up with debris and burning out filter system Element new impact- Every time I open cover all debris contaminate hot tub changing chemical balance.FOR THE RECORD, my communication dates are.8/28/20209/04/20209/09/2020 made final purchase and paid. We are working hard to get your cover shipped to you as soon as possible. I ordered my cover 3/24/21 and it is 12/23/21 and I have not received my cover. We could expedite for another $75, but STILL AN ESTIMATE for the end of July instead of September. Avoid this company at all costs. DO NOT USE this company or fall for their beautiful website and pricing. The next communication I received was that the cover was shipped out and scheduled for delivery in January.BELOW IS A LIST OF CONCERNS AND ISSUES WE ARE EXPERIENCING Cover was not made to my specifications (one piece trifold) Pull handles are not where they should be as I requested thus impeding one person close. Some cover hold downs have been added where they should not be, thus impeding push off opening of tub. The third fold is not attached via stitching and no weather gasket seal between that I requested, this allows for constant heat loss. Other customers have complained about the same situation. I can tell it's medium gray as it has a green hue to it. tub covers replacement spa classic order I tried to remedy this issue through the business directly but they wouldnt let me speak with a manager or owner, nor provide their names for further communication. Do not order from them!I ordered a cover Monday, they didn't give a lead time, so I called Wednesday and they said 16-24 weeks. Total scammers! The sent me back a partial color pallet (they were sure to nit include the medium gray in their photo). I have filed a complaint with the FCC & BBB however, I doubt anything will come of this since the FCC collects info on poor business behavior/trends and this business already has an F rating with the Florida BBB. bathtub shutter bathub abs tub bath bathroom unused storage area taiwantrade enlarge corner into open This site will not allow for links to the exact website, but it is pretty easy to find. And for added exposure to this pathetic scam.going to send copies of all my emails, complaints, and their shady responses to the Clearwater Mayor's office. Affordable Spa Covers will custom-make the perfect replacement hot tub cover to fit your hot tub.
Every month I send an email inquiring as to my order status (ordered 1/11/21).
They take your money and tell you the cover will take 12 months. Anyone can write a Trustpilot review. Seems many people are in the same boat with them. Don't waste time with them. tub gift Ordered new cover, said it was 4-6 months out. From the reviews I have read ,looks like I have been scammed . Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. 
Please take a glance at this company on the BBB, you will see claim after claim stating the same thing as me. Please if you get anything from this review, DO NOT PURCHASE FROM THIS COMPANY! THey will take away their CC authority with too many complaints. If the cover is not damaged, keep it. How to Build a Reputation Management Strategy in 5 Steps. I told Juliana if we dont get it by August, I am reporting them to the Better Business Bureau.