A free version of the chat plugin is available. The chat boxes come in three designs, which can be fully color customized to fit your branding. Whats your favorite WordPress Live Chat Plugin? If you pay $15.00 per month, you can use a no-branding variant of the chat, and thats it. Free conversations per month: 30 Then, after the conversation is done, your customers can leave feedback and grade their experience with your agent. After installing and activating your preferred live chat plugin, you can set it up to be notified when a user wishes to chat with you. Pricing starts at $59/month with optional addons from $199/month. Sendinblues pricing, as an email markering service first and foremost, is based on the number of emails you need to send per month but is also determined by features. Technical requirements: WordPress Version 4.2.0 or higher. While the live chat and automated chat bot features are not much better than others on this list, its the addition of video chat tools, screen sharing capabilities, email ticketing and more which make this such a useful tool, helping you to manage your entire help desk from one affordable, easy-to-use plugin. But you know that already, dont you? 
Lyn Wildwood is a member of the Blogging Wizard content team and a freelance writer for hire. Only accessible via your WordPress dashboard. Most of these features are available only to paying customers. Are you ready to spend time learning advanced tools? AI chatbots look very promising, but the process of training one takes time. At the end of the day, its your companys business needs and budget that should help you make the decision. Chat history: unlimited You can use the platform to fulfil most of your customer support needs. Today there are many options that are more popular and advanced. You then interact with the customer in real-time either via your WordPress dashboard or a dedicated app. Plans start from $15 per agent, per month. Premium plans start from $15 per agent, per month. And thats why they dont have chatbots as a feature. It means that you also need to install extra plugins within the main Crisp live chat software. Zendesk Chat is a component of an entire sales, support and customer management suite offered by Zendesk. Live chat, chatbot, and knowledgebase with FAQ bot. Live Chat Unlimited currently costs $52 for a standard Envato license. Technical requirements: WordPress Version 5.3 or higher. However, you can also add code snippets manually. Technical requirements: WordPress Version 3.1 or higher, Free chat: only during the 30-day free trial. But the number of WordPress users alone does not tell the whole story. No dedicated app you need Slack and/or access to your WordPress dashboard to use it. Tidio comes in free and premium versions. Thank you for compiling this relatively recent list of chat plugins. You can group your operators by team, like a sales team and support team.
Thats the companys primary source of income. FreshChat approaches live chat primarily from a sales perspective, with tools designed to engage curious website visitors and convert them into actual, paying customers. Customizable chat box: YES Most of their customers have custom websites. The most important factors were ease of use, price, number of features, and usefulness. Browsing the internet feels quite impersonal, doesnt it? Frequently Asked Questions About Live Chat Plugins. Some of these apps work great as a way to connect with potential and current customers alike. Its best if you try it yourself free of charge. It also offers some original ways of customizing its appearance by allowing you to directly edit the CSS code. You can also manage chats by installing a dedicated desktop, iOS, or Android app. In that case, you need to place the code right before the closing
Lyn Wildwood is a member of the Blogging Wizard content team and a freelance writer for hire. Only accessible via your WordPress dashboard. Most of these features are available only to paying customers. Are you ready to spend time learning advanced tools? AI chatbots look very promising, but the process of training one takes time. At the end of the day, its your companys business needs and budget that should help you make the decision. Chat history: unlimited You can use the platform to fulfil most of your customer support needs. Today there are many options that are more popular and advanced. You then interact with the customer in real-time either via your WordPress dashboard or a dedicated app. Plans start from $15 per agent, per month. Premium plans start from $15 per agent, per month. And thats why they dont have chatbots as a feature. It means that you also need to install extra plugins within the main Crisp live chat software. Zendesk Chat is a component of an entire sales, support and customer management suite offered by Zendesk. Live chat, chatbot, and knowledgebase with FAQ bot. Live Chat Unlimited currently costs $52 for a standard Envato license. Technical requirements: WordPress Version 5.3 or higher. However, you can also add code snippets manually. Technical requirements: WordPress Version 3.1 or higher, Free chat: only during the 30-day free trial. But the number of WordPress users alone does not tell the whole story. No dedicated app you need Slack and/or access to your WordPress dashboard to use it. Tidio comes in free and premium versions. Thank you for compiling this relatively recent list of chat plugins. You can group your operators by team, like a sales team and support team. Thats the companys primary source of income. FreshChat approaches live chat primarily from a sales perspective, with tools designed to engage curious website visitors and convert them into actual, paying customers. Customizable chat box: YES Most of their customers have custom websites. The most important factors were ease of use, price, number of features, and usefulness. Browsing the internet feels quite impersonal, doesnt it? Frequently Asked Questions About Live Chat Plugins. Some of these apps work great as a way to connect with potential and current customers alike. Its best if you try it yourself free of charge. It also offers some original ways of customizing its appearance by allowing you to directly edit the CSS code. You can also manage chats by installing a dedicated desktop, iOS, or Android app. In that case, you need to place the code right before the closing
It also doesnt come cheap. Live Chat by Formilla is free to use. Price increases if you want to send more. In addition to performance, Want to install XAMPP and WordPress aka. Intercom has four types of pricing and different tiers for each type. The plugin has some nice reviews too. People love to share ideas, give shape to their thoughts, and maybe even reach a global audience. Its a multi-platform tool that works with WordPress, Shopify, Magento, Wix and more. More importantly, Olark offers really a lot with many of the features quite advanced: Each chat conversation box gets a detailed breakdown of the persons (your customers) activity on your site. If we added other ecommerce platforms, it would turn out that every fourth WP site is a WordPress ecommerce example. This conversation-centric approach means you get some cool features such as the option to let customers book appointments via live chat and the ability to gather customer details via the chat box rather than your typical lead-generation forms. Drift is an all-in-one marketing suite designed more for onboarding and less for support purposes. Comes with a Powered by tawk.to watermark at the bottom of the chat box. All Rights Reserved. Do you plan to do a new update that takes into consideration Google Hangouts? WordPress site owners seem to really like it. It means that if you install a WordPress chat plugin now, you are joining the club of the most customer-friendly websites. They offer a 14-day free trial for every new user, but you can, And, yes, youve guessed it, use live chat. WordPress is an excellent solution for how to start a blog, plus we think blogs are super awesome! Tidio Live Chat is one of the easiest live chat plugins to get up and running simply activate the plugin, and youre ready to go. 
This plan limits chat history to 60 days and includes basic widget customization, LiveChats ticketing system and data security. However, where LiveChat really shines is the amount of cool features that it gives to you and your support agents. That flat fee allows you to use Live Chat Unlimited for as many users and as many conversations as necessary, and if all your agents are offline, it will even replace the chatbox with a contact form so that you never have to miss out on customer engagement. By making the first step towards a conversation, youre increasing the likelihood that the customer is going to walk out with a positive experience. This means that you can connect with your customers in real-time no matter where you are, all without having to login in to WordPress. Sign up for our Weekly WordPress Newsletter. from the WordPress space. If youre already using Hubspots CRM platform then the brands live chat tool may be worth considering. Plans start at $50 per month with a 14-day free trial. The customer-facing live chat box is a thing of beauty, combining attractive pre-designed chat box templates with all of the features your customers need to interact with you quickly and effortlessly. You can gain access to Gists live chat functionality through its Support Suite plan or as a bundle with its Marketing Suite plan. That box always remains in sight and can be accessed with just a single click. Functionality includes powerful analytics, multi-chat management, and proactive chat triggers. Customizable chat box: YES Olark is a fully-featured live chat solution. If you are looking for different solutions (that you can still integrate with WP websites manually), check out: Heres the full list of the best live chat plugins for WordPress. Premium plans are available at rates of $19/month per operator or $15/month (billed annually). Despite the fact that 44% of online shoppers consider live chat a must-have feature, the adoption of chat technology is rather slow. Its worth mentioning that Crisp has its own app marketplace. You can set rules to hide and show the chat box, automatically send messages, and assign chats to specific departments. You can see which pages theyve been to and what they did on those pages. In this article were comparing the best WordPress live chat solutions so you can deliver the rockstar support for your customers. To respond to visitor messages, simply access the external Zopim Dashboard if you want to access chats on the go, you can install a dedicated Android or iPhone app, too. Free version is limited to 500 emails per month. Best for: gorgeous, professional-looking chat boxes, with minimal restrictions for free users LiveChat is a dedicated live chat application that works with a variety of different content management systems, not just WordPress. Today, installing a live chat support plugin on WordPress is extremely easy. Check out how to use WordPress to build your website if you still need a little help with that. On the customer side, LiveChat greets people with a nice chat box at the bottom of the page. Its available for a variety of different platforms, WordPress included. They target eCommerce A-players and big businesses that need state-of-the-art tools. As you can see, the WordPress live chat app market is quite diverse. Still, with a sheer abundance of tools to choose from, how do you know which live chat plugin is best? You can unlock a 14-day free trial, unlimited chat history and more features with the services Team plan. Best for: eye-catching chat boxes and powerful real-time visitor tracking 
Youll need to consider many factors such as its usefulness, design, or learning curve. Chat history: 30 days with free plans; premium plans start with 90 days Any part of the chat box can be customized, with unlimited colors, eye-catching animations, and custom images available. You can get started with two users for free, but pricing for premium plans is based on the number of contacts you have where rates start at $29/month for Support Suite plans and $48/month for bundled plans. Additional operator seats are priced depending on the plan. 3CX Live Chat is available for free for one year. What is the best live chat plugin for WordPress? You dont need to worry about the script when you install one of the official WordPress live chat plugins. Intercom is a marketing platform best used for business-to-business purposes, though it can be used by small businesses as well. Basically, you get a piece of code directly from Olark, which you can then embed wherever you wish. Free conversations per month: 15 If you want more than this, plans start from $39/month, which includes four users and unlimited chats. It also integrates with tools like Zapier, Zendesk, HubSpot and Pipedrive. Still, it can be a good choice. Google Hangout for some business proposals and Olark for WordPress live chats. However, they come as downloadable packages that require extra work. Best for: all-in-one solution for customer communication via multiple channels; including live chat It was very popular, but a little bit dated. See what visitors have in their shopping carts to give more informed answers and close sales faster.