You on the other hand d have always bought cheap shoes. No more Ecco for me. Liked her, will send shoes out, expect new ones back. Mine were a couple of years old, but only worn a couple of times. The Universal Waterproofing Spray is a joke. Style is great. Color No Color. Color Black. My Via Spiga boots with platform soles fell apart as I stood during midnight mass on Christmas eve. I have worn ecco track boots for years. Hardly worn. This was my first and last ecco purchase. In-fact our column on it from 14 years ago has been the most viewed post out of more than 5,000. Color White/Leopard. I was amazed by the comfort, they felt custom made. I bought a pair of Ecco Tracks back in 1997 for140$. If you've seen it cheaper, then give us a try. Usually I say you get what you pay for but the Eccos were not cheap shoes. Only six years? I will take both back to Ecco, if I dont get some reimbursement, i will never buy another pair. I was going to buy some at REI last week but there was a smooth leather formula, a leather and fabric formula and a suede and nubuck formula. The author apparently has never owned a pair or hed have been aware that the problem actually has never been fixed. Im two year late in discovering what apparently so many others have learned about ECCOs shoe fiasco.
I got no help from the store I bought them from because I did not have the receipt from when I purchased them. A couple of steps further to my office, the same thing happened to my right shoe. ECCO Golf - S-Three GORE-TEX. That far beyond what I would have expected. I had the disintegration issue with a pair of Ecco shoes recently. I will take these to the shoemaker for better material for the heels but I am disgusted because I have to buy good shoes for my odd feet.
I mean, I could understand a rare incident of this happening, but between then and walking into my door the OTHER heel tip also disintegrated. 20092022 - Zappos.com LLC or its affiliates. They feel great. Fortunately, I still have the box they came in, and I purchased them from Nordstrom, so Ill report back on what they tell me.
2022 Rocket Mortgage Classic WITB & Photos- Links and discussion here. Im with you on this one. I wonder if the pro-golfers who endorse the product are aware of the problem?
My husband had an ecco sandal and wanted to fix the back strap. We have in the last 4 months returned the very first pair of Eccos purchased around 6 years ago and again shoes that were hardly worn more than 6 times but had been unworn for probably the last 12 months. If you want to fix your Ecco shoes, Do NOT send it to them. Color Sunny Lime. Color Black/Black. Hopefully until I travel back to Europe in 6 months. Our global family of employees, representing 60 nationalities across the globe, is the driving force behind our products. I bought a pair of Allen Edmonds years ago, and they are still the most comfortable shoe Ive ever worn, and lasted for 10-15 years. : ) Their loss ! Dont think Id want to bother having them repaired at almost half the cost of the shoes. Thought: contact your State Attorney General Consumer Affairs and make them aware of the ongoing product failure. 
They are great shoes. 
The shoes had not been re-soled! Color Bison/Bison. Aside from the half hour or so I spent online and the 30 minute bike ride, it was well worth my while. This is unacceptable and I will try to get a refund/voucher for sure. The insole is leather and is tough and hard at the back and the colored plastic part at the heel has deformed the inner shape of the boot in the back part, caused it to have a bumpy part inside the boot which bothers a lot. At first I really thought that I have found the best shoes in the world but we warnDO NOT BUY otherwise you will risk loosing all the money spent in the shoes. I put them away a few years ago and when l took them out to wear them to a funeral the souls started to desenigate by leaving hunks of black pieces all over the floor. He couldnt get it fix at a local shoe repair so called Ecco and they told him to send it to them to take a look. I spent a lot of money on these shoes. Will contact Ecco after holiday and am worried about new shoes bought last month but these do have After that, the exposure to environmental chemicals + sunlight + oxygen will break down any rubber. Ecco is now much more responsive to the complaints. Im so thankful for this post, guys I just had my favorite Ecco walking shoes that I bought years ago completely fall apart on me while unpacking from a recent weekend trip. Second pair the rubber soles just disintegrated. I wore them often because they were so comfortable. ECCO Golf - Core Hydromax. Color Trooper/Trooper/Black. Its bacteria and it eats rubber anywhere the temperature and humidity suits it. This is really ridiculous I like to think companies are smart enough to improve their design when a failure of this magnitude is revealed. Almost two years ago a company representative gave the following response to a complaint: What is occurring with the soles is called Hydrolysis. The leather is cheap and wrinklessince these shoes are manufactured in China..Im starting to think that they are Dog hide. ECCO Golf - Biom Hybrid 4 GORE-TEX. The problem is, there was empty space between the 2 layers, so when you wear thru the outer tan layer, the sole basically collapses. There will not be a third:(. They will provide you with a free mailer to send your shoes to them for inspection.
The soles and beginning to crumble/disintegrate and black pieces of the rubber are any where I have wandered to in the last day or so. I have two pairs of Ecco's, a winter pair and the Biom Hybrids for summer. Will contact Ecco with photos, well see what happens. I didnt buy these ECCO shoes from Amazon the point being there is no warning from retailers. They then changed their story saying that ECCO shoes are only designed too last 6 months and they offered me 25% off my next purpose which was very generous considering it was the same store wide offer available to everyone. I have a pair of ECCO shoes (ladies) and the inside inlaid disintegrated n the soles are almost falling off. They stay black for 2-3 rounds after I polish them, but turn grey after that and usually stay grey IMO my biggest complaint is not being able to wash them. Nordstroms is AWESOME!!! Thanks! I did this three separate times. Want to complain to company about these. I called in Jan.2 to confirm order and they said I was all good. Find out how much you could be paying per month. I'll report back, but I can't help but think I dramatically overpaid. I have one pair left out of the three. [quote name='benkodi' timestamp='1370610891' post='7188120'] thank you. The spray might also work, but I would spray the wax into an old t-shirt and use that to wipe the shoes otherwise you might get wax all over. Bag to me. Not sure whether to go baco home or look for a shoe shop after the flight. I posted my experience with 2 pair of Ecco shoes in 2012. We provide fast delivery services forIreland and International orders. I will not purchase any more ECCOs. I live in Myanmar though where the climate is hot and humid, so I thought this might be the cause. I did nothing about the shoes for years and then finally brought them to a shoe repair shop that charged me $40 apiece to resole them. The key was putting a very thin layer of wax on, letting it sit for 5 minutes and then buffing the residue off. I bought a pair of Ecco shoes for my disabled daughter because I thought they were a quality brand. Unfortunately ECCO Canadas customer service leaves much to be desired. They used to be good quality shoes. I then use shoe polish, they look new when buffed out, Great results on the black shoes with Mink Oil in this thread: http://www.golfwrx.com/forums/topic/882852-ecco-biom-hybrid-wax-oil-wowsee-pics/. When I brought them back to the repair shop, I was told that this type of shoe couldnt be repaired. I lost many pairs of military boots in some digs and none in others so trick seems to be storing them in airy dry areas. Ahh ha! ECCO Sport - MX Low Ventilated Slip-On. ECCO - Street Tray Luxe Slip-On. You are an adult, you make the decision, why should the retailer suffer for your mistakes?? Every pair not worn for six months, falls apart on the first use. A Claim Number will be generated and displayed. Bioms do not need replaceable studs the studs out last the shoes . Like many, I love how Eccos fit me and how comfortable they are. ECCO Golf - BIOM G 3 BOA GORE-TEX. As if I had stepped in an acid bath. I bit the bullet and ordered the Ecco cleaner and transparent cream to treat my 2 pairs, and after a rain soaked round on Sunday, I treated my white (with green) Biom Hybrids with them. Why do the laces last longer than the soles? The soles on my 6 year old Ecco shoes just crumbled under my feet last night on my way to a restaurant. Just wondering how to contact Ecco and lodge an official complaint. Indeed all thats wronmg with the old ones is that the heels are so worn down that the let in water. The pair to one of the modified shoes (made by ecco) has just crumbled the first day she wore it after getting the shoes back from the hospital dept, and I am afraid that the others may do so.
Do others think its worth the bother of contacting Ecco? However, it is something of a design flaw if it happens in normal use, say under three years. I have a question: has ECCO solved this issue or do they still produce shoes with this kind of soles? They have no rights to destroy the shoes the customer PAID and OWN. This is two pairs that this has happened. The good thing is that more recently, ECCO has been attentive to customer complaints and will mail a pre-paid return bag for sending in the faulty shoes. I have had a pair of Ecco Oxford shoes self destruct..the soles just fell off in chunks!?!
Last night I found that the soles on a pair of boots had disintegrated into a powdery, black residue that had been ground into my carpeting as I walked. Okay- Ive officially read enough. This was a sensible buying pattern for quality shoes made with traditional materials and methods. They replaced them but I was informed that Yak leather should be cleaned using Ecco special cleaner 19 , My replacement Bioms Leaked and were returned in Dec . Split along the side and crumbling on the inside. I nearly fell when I got off my car yesterday morning. Design, development, production, and retail we take responsibility all the way. If you buy a car and let it sit it will eventually not work! To all above and to all who shall read. Any reputable company will at least exchange your purchase. My Ecco oxfords that I have had for 3-5 years and wear to dress events and to the office. No problems whatsoever. [/quote] Imagine what it would like being away from everything on a trip and have your trusted expensive walking shoes disintegrateleaving you with a real problem. Im at least going to print out this thread of posts along with a couple of others I found, and give it my best shot. edmonds allenedmonds Same as everyone else Sudden Sole Disintegration Sydrome of my SeaWalkers. Mine are a few years old but have not been worn very much, so I went to a shoe repair shop to get new soles, but they cant fix them. Ok folks; I paid full price for my shoes that later fell apart, can I get a voucher for a new pair of shoes Ecco? I bought them because my trainers were wet from the rain, so when I put them on to my surprise they started to disentigrate , they lasted a couple of minutes. Suddenly I felt I stepped into something. Called Ecco about the current 2 pair with rotted soles & all they will do is send me a single voucher for $50 towards a new pair. I forgot about them and re-discovered them less than a year ago and started wearing them because it was indeed time to replace my old pair. I wore a new pair of ecco shoes last week and the sole compleatly disintegrated within 2hours! I used my Nike training shoes for three years for training and I have never seen such a thing or any other shoes that I bought. Go figure! I had the business-casual shoes for work. Unbelievable. I was about to throw them out, but first decided to call a local Ecco store. But the shoe bothers the heel from first time trying. Love my ECCOs..Not so much any more. 
I wanted them to return my shoes as I had indicated in the note that accompanied my shoes to them or to have them make me a new pair. I bought a pair of Ecco Track II high boots three weeks ago for 195. From what I gather, the new formulation is still prone to creating bad batches. MY HUSBAND HAS TWO PAIR WITH HARDLY ANY WEAR & DISCOVERED IT THIS MORNING. Too many stories to read here, but same thing happened to me on Fathers Day at Jean Georges in NYC! One of the reasons to buy a leather soled shoe is that it can be resoled. These are shoes that can cost as much as $299, Here are some of the complaints: https://www.complaintsboard.com/ecco-b116250 ,here https://www.youtube.com/watch?v=I7fSt8i_DAI, and here https://www.bbb.org/us/nh/londonderry/profile/wholesale-shoes/ecco-usa-inc-0051-92009279/complaints. Left a hell of a mess on the floor before I relized that all the black stuff we saw on the floor actually came off my expensive Ecco shoes. barker wax polish shoe I live in Panama and thought it was due to the humidity. I am writing the company and will keep you posted on what it says and does. Now I just buy good quality running shoes for durability and comfort.
Color Concrete/Concrete/Sherbet. He was well aware of the history of these shoes and he offered me a brand new pair right there and the spot. ECCO - Soft 7 City Sneaker. From drawing the first sketches to presenting our finished shoes in ECCO stores around the world, we apply the utmost attention to detail and quality. Well, yesterday I dug them back out to wear to dinner and the bottom sole was extremely stickythought I must have stepped on something very sugary the last time I wore them. I just checked out ECCO on Amazon and they rate ECCO highly with no mention of sole problems.