If many people exchange this product for a separate product (e.g., Product A is always exchanged for Product B), consider using Product B in place of Product A in advertisements.
On your Rise dashboard, go to the integrations page and activate the Loop integration. No matter the number of returns, your customer support team can relax knowing returns are processing in the background with ease. If the product is often exchanged for another size, you may want to include comments on your site that this item tends to run large / small.
It accounts for all app reviews but prioritizes the most recent ones.
On the Loop dashboard -> Click 'Returns Portal'. Give customers the best customer experience with an always-on returns page. See at a glance that everything has been handled!
Their service is disgusting. This help article walks you through connecting Loop Returnwith your Shopify store to make any automation.
With Loop, you can ask for two tiers of feedback (1. Loop is also constantly adding new functionality - though we would love it if less of these features were hidden behind additional paywalls - since the software is quite expensive. Your customers get frustrated when waiting for a shipping label.
If you start to see patterns around size differences, perhaps messaging on your product pages about 'runs big' or 'runs small' may help improve your return and exchange rate.
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Please contact your Loop Account Manager and ask for the Loop gift card to be disabled (so that your customers only receive the Rise gift card).
1 year building apps for the Shopify App Store.
Copyright Ryder E-commerce by Whiplash 2022.
cin7 shippit The overall rating reflects the current state of the app. Keep the business running smooth as clockwork by bringing all customized Dashboard of major activities, no matter who they are assigned to.
Here are a few use cases to help guide your decision making if you see a product / set of products returned often: The return reasons table gives you granular detail into the return reasons at the overall parent level and a more granular level.
If the customer selects 'store credit', the Rise 'refund email' will be triggered.
The correct link is the URL of the refunds page: Here is an example of a Refunds / Return Policy page where a store instructs customers how to submit their return: Once customers click on the link which directs them to the returns form, they insert their order number and zip code (this information can be found in the Shopify order email confirmation): 2. Shop Now: the total amount from the refund that was used to exchange. Tracking Packages
They offer integrated services that ensure a smooth experience for end-users. Summary of Features: Gift Card: the delta outstanding between the credit issued and the credit used. Manage returns, exchanges, return labels, store credit & more!
The back-end is loaded with features to help you create the ultimate returns experience.
To uninstall the app, you simply need to go to https://www.shopify.com/admin/apps, find to Loop Returns app and click the garbage can to uninstall this app. The best part? The back-end is loaded with features to help you create the ultimate returns experience. 288 Mayo Ave., City of Industry, CA 91789. Credit Issued: the total amount of store credit that has been issued in lieu of refunds.
Manage returns automatically as the Loop returns portal enforces your policy automatically. Is it the same SKU in a different size or a completely different SKU? Loop is constantly adding new functionality that adds value to our customers and team and we are thrilled to have them as a partner.
There are many other things for your team to worry about than returns.
You may decide certain events trigger automatic approval (like an item getting dropped at the post office). What if you could quickly send order data from Shopify to Google Sheets every time an order is created? How to Save Shopify Orders to Google Sheets. We use cookies to ensure that we give you the best experience on our website. For customers, the returns process is simple & effective - keeping them engaged & happy with your brand.
Why would they have to do it again? 
Loop lets you control how and when returns get approved.
Loop helps you retain customers through one of the most fragile interactions they'll have with your brand: online returns.
You no longer need to share updates back and forth the integration will take care of it, automatically. With the top skilled developers, we have done many projects for clients worldwide with high quality, on time and budget. metafields
Our software is designed for growing Shopify & Shopify plus stores.
Loop transforms your return process from a point of friction into an enjoyable experience.
No matter the number of returns, your customer support team can relax knowing returns are processing in the background with ease.
Order returns, exchange, return label & store credit refunds. After that you must click onto Add app to, type your store URL and the app will get installed upon confirmation. integration
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When customers ask to return, it doesnt always mean they want their money back they may need a new size or want a new product.
A fulfillment expert will get back to you shortly. By providing complete returns automation, in-line exchanges, and your own fully-customized returns app, Loop takes the pain out of returns for your team and for your customers. Enter your details below and well be in touch to learn more about your business.
We love the advanced & instant exchanges, and can't wait to start better leveraging their workflows tech for further automations.
Safely install/uninstall Loop Returns app, Integration with any Shopify theme as per specification.
Why are they returning or exchanging these products and could this indicate a quality issue? The first table you'll see, labeled A above, has product level return detail.
Additional charges may apply.
The cost per return is lower for those Ordoro allows merchants to operate like large corporations at a fraction the cost.
Loop Returns manages the exchange / return process, leading to a higher rate of exchanges and quicker cycle times to get returned inventory back in your warehouse. We have since downloaded a cheaper app that we installed within 30 minutes, and had a live chat customer service function that was absolutely helpful. Feel free to add them to this feature request form. Return to Loop -> Click 'Return updated' -> Activate -> Save.
Loop Returns is a Shopify platform that enables merchants to simplify the returns process and encourage customers to turn returns into exchanges by offering 4 ways to return: exchange, shop now, store credit or refund.
This dashboard requires that you have a Loop Returns integration installed in the Daasity app.
Loop helps you retain customers through one of the most fragile interactions they'll have with your brand: online returns.
shipbob integrations partner aftership
With proper analysis, this dashboard can help answer the following questions: The Loop Returns dashboard is split into the following sections: The top section displays all of your top-level metrics in both dollar-amount and order numbers, that are important for the Loop integration. Redefine your returns. With Loop, you can create a customizable returns & exchanges application, adaptable to your business rules and policies.
Learn more on shopify.com (Opens in new window).
You may decide certain events trigger automatic approval (like an item getting dropped at the post office). You can view the details of the Loop return in your Rise dashboard -> Customers tab.
A streamlined and hassle-free return and exchange process is important for all direct to consumer companies, particularly those in the apparel industry where return and exchange rates can be very high. Design a returns system that looks and feels just like your brand.
When you click on the toggle, a pop-up will appear (see screenshot below): 3. By facilitating seamless swaps of product variants, Loop encourages customers to exchange items before asking for a refund.
Speed tested: no impact to your online store.
Startingat$375/mo for 1,000 returns/yr.
Loop will place the new order within Shopify, triggered by return package movements. Chicago, IL 60607.
The front-end experience is simple. This, along with chart B to the right, can help easily identify the products with either the largest negative impact on your business, or the products that perform quite well, are not returned, and can be used as a model for future product development. Helping you prevent returns before they happen.
From $165/month.
Below your summary metrics, you'll find a Return Curve and Status.
For customers who have returned items using Loop, the Source of their store credit will appear as Loop Return (see below). Join these and 500+ other brands that are working smarter. No User Reviews.
We are going on our fourth year of using Loop! Use the Klaviyo customization tools to design perfectly on-brand return notification emails. How to activate your Rise & Loop integration. To the right, you'll see a visualization that shows the product that are being exchanged and what they are exchanged for. Customers can seamlessly swap their products for any new variant. This can be used to help scale up customer support by predicting when your return volume will be heaviest after large sales days.
If the order contains a number of items, the customer can select which items to return: 3.
Smooth for the customer and totally hands-free for you. If you see reasons containing quality concerns, you may want to stop sales of this product until you can troubleshoot.
Daasity Growth merchants can find this dashboard under Dashboards > Product & Inventory.
They dont necessarily have to ask to get their money back: they can also demand a different size or new product instead.
Shopify brands can automate the entire return process with Loop. Loop cuts down on the time it takes to process a return and integrates with your Shopify workflow. We really appreciate the automation of the platform, and the optionality it gives our customers to fully customize their return outcomes.
We have a better way.
Starting at $165/mo for 1,000 returns/yr, Generates new revenue, delight customers, & increase LTV. You may also consider reaching out to some customers to better understand why they made the exchange and if Product B better suits their needs. Store Locator One-click suggestions encourage exchanges over refunds. We are proud to partner with Shopify's most innovative brands.
This includes exchanges. Your portal and emails can be customized to look and feel just like your website. With Loop, you can offer more exchange options to keep the relationship (and the revenue) alive.
The average brand converts 40% (!) By syncing MESA and Loop Returns together, its going to be easier to track and manage all of your customer returns. The Return Curve shows the average percent of orders returned over a period of time. Imagine a customer needing to email you or complete paperwork to make a purchase.
Customers love in-person returns and they increase their lifetime value. If you haven't already done so, set up a Returns page with a link to your Loop refund form (see below). Any complaints or queries are dismissed.
Or, if you'd like to see the same output for a specific product, follow the instructions here. Too Big), use an open comment box for custom responses, and present different return reasons for different product types.
Send Return Notifications through Klaviyo. Copyright 2022 by Hura Apps. You can set up automation workflows whenever a customer or label gets created and when a restock is requested.
It's important to understand if specific products are being returned or exchanged often and the reasons they are returned.
360 22nd Street Suite 300 Oakland, CA 94612.
Smooth for the customer and totally hands-free for you.
For customers, the returns process is simple & effective - keeping them engaged & happy with your brand.
Developed and Designed by Huynh Mai Anh Kiet. You will now see that the integration is 'Active'!
Item Didnt Fit, 2.
There is time from Open to Close, Time from Receipt to fully Processed. When items are received in good condition, ShipBob will automatically approve the return request in Loop.
The total amount of extra credit is up to you. The 12Return platform and ecosystem provide an all-in-1 returns management service for retail brands in cross-border commerce.
Chart C provides a visual depiction of the reasons for returns overall. What product are customers exchanging into? With features such as returns analytics dashboard, incentive engine, risk assessment, and more sellers get to make data-driven decisions to reduce returns and drive the bottom 12Return is the most trusted cloud-based solution to product returns management in a circular and customer-centric economy. All Rights Reserved.
Customers yayloh is a return management platform for online retailers. We've mapped the return back to the original order so that we can perform analysis on product-level return rate. 12.
12Return was To save time and improve your shopping experience, auto-magically generate labels and refunds. This will direct you to the page where your customers will submit their refund requests.
Trigger post-purchase Klaviyo Flows from events in Loop e.g. Finally, the customer can select to either be refunded with store credit, or via the original payment method: 5. And so is this Shopify app. By providing complete returns automation, in-line exchanges, and your own fully-customized returns app, Loop takes the pain out of returns for your team and for your customers. Their on-demand returns portal can be fully branded for a cohesive, end-to-end experience for your customers. With Loop, customers can submit return requests and receive shipping labels any time, day or night.
Loop's exchange portal drives more retained revenue, more repeat purchases, more positive reviews and fewer refunds. 120 N Racine Ave. Suite 100 daasity metrics
Send return notification emails from Klaviyo instead of Loop.
Copy the Webhook secret code (as seen below). If you have difficulty installing the Loop Returns app or want advanced customization then Hura Apps team - a Shopify expert is right here to help you set up for your success in no time.
Go to the Loop dashboard -> Settings -> Developers (see below): 4.
Return products to warehouses, vendors, donation centers, and repair centers.
Learn more about Loop Returns integrations.
A return does not have to be a refund.
integrations A customer return or exchange should be viewed as another opportunity to interact with a customer and leave them with positive feelings about your brand.
And you may decide higher-risk transactions, like refunds, must be manually inspected first. Redesign your store's post-purchase workflow using Shopify Returns.
It is the most complicated and convoluted procedure.
Their app is a rip-off that doesn't function.
Get help personalizing templates or tell us what custom workflows you need. 8.
6. Give your team more data than ever before. Give customers the best customer experience with an always-on returns page. shipbob bigcommerce integrations partner With Loop, you can create a customizable returns & exchanges application, adaptable to your business rules and policies.
Go to your Shopify admin -> Apps -> open Rise and Loop. The upsell feature in the returns portal is also a great add.
BEWARE - Loop will rip you off.
This includes your brand's: Gross Sales: the total amount charged to a customer less tax.
Its a great feature that helps you retain more customers and keep your refund rate low. The Rise and Loop integration enable your customers to receive store credit upon returning items to your store.
They will coerce you in to a 12 month contract up-front.
When presented a $50 refund, offer $60 to shop your website.
Now with ShipBob, you can keep your team in sync by approving returns and exchanges, automatically. loops appsumo scratch
Manage returns automatically as the Loop returns portal enforces your policy automatically.
Copyright ShipBob, Inc. All Rights Reserved.
Loop is also the only solution that gives customers extra credit to continue shopping giving you a better opportunity to keep the relationship alive. Return to the Rise dashboard -> paste the Webhook secret in the 'Insert webhook secret' box (see below): 10.
Loop lets you control how and when returns get approved. Brands use Loop to retain more revenue, generate net new revenue, and save customer support time by revolutionizing the post-purchase returns experience. 2. Design a returns system that looks and feels just like your brand.
Return Label, Store Credit, Exchange, Return Policy, Refunds, Manage Returns, Exchanges, Refunds, Return Labels & Credits.
microsoft foreach loop container integration sql server services collapsed sequence empty added If the customer already has an account with your store, or has made a return previously using the same email address used to purchase the returned item, the store credit will be added into their existing loyalty card. All rights reserved.
Loop doesnt charge any fees or commissions on exchanges.
Nearly one month later, my own team dedicating hours each and every day - the app is still not installed. Customers will enjoy a seamless return experience that automates the refund and return process so that your team can concentrate on more important work.
Automate returns Automate returns and get your team's time back. Which products are being returned or exchanged at a high rate?
Feel free to contact us at [emailprotected] or in the chat box. Your customers can immediately use return credit to shop for new products inside your returns portal. The only support you receive is essentially to figure it out for yourself. variables This dashboard is ONLY available for merchants that have a Loop Returns integration. Prepared for global returns
Instead, offer extra credit to incentivize customers with additional purchasing power.
Automate Your Entire Returns Process With Loop Returns.
This saves even more time for your team and gives customers what they need, when they need it. Customer service just got a whole lot easier. The EcoReturns by Saara enables eCommerce businesses to reduce returns by an average of 30% using AI-ML-powered technology. Dealing with customer returns can be a headache.