findings of digital marketing


The entire staff at WebFX has been phenomenal. If you're not devoting enough resources to digital, or you're using an ad-hoc approach with no clearly defined strategies, then your competitors will eat your digital lunch! WebFX has been a pleasure to work with on our SEO needs and I look forward to working with them on future projects. .fx-wistia-right .wistia_click_to_play { This building solutions provider was looking to earn more from its website. 2020 presented a particular conundrum for B2B organizations: as traditional marketing strategies like conferences and networking-focused events became impossible, B2B marketers needed to find new ways to reach potential customers. tnooz

This involves improving online services, interactive tools and digital audience interactions to improve customer service. Here are a few findings from the research study and how the findings impact you. However, to be truly successful, digital techniques must also be integrated with traditional media such as print, TV, and direct mail as part of multichannel marketing communications. Creating an effective digital experience, messaging and quality content to fuel your digital strategy are all vital too. In my experience, a common challenge is where to start drawing up your digital marketing plan. margin-left: auto; eyes4tech fintech While your newfound marketing team focuses on your analysis, you focus on running your business. text-align: center; But to make strategic changes and to develop the best marketing plan, it is critical to have current research and data to support your next steps. Acompetitor analysisis essential for a digital marketing analysis. What will executives expect as they increase marketing technology budgets? The IAB also gives an indication of the budget breakdown into digital channels. If you focus on the wrong people, your company wont generate leads, sales, or revenue, which means disaster for your bottom line. The data shows that, as we would expect social media marketing and search marketing are important digital marketing investments. It's all too common for digital activities to be completed in silos whether that's a specialist digital marketer, sitting in IT, or a separate digital agency. When training and consulting on digital strategy and as recommended in our free template, I recommend grouping digital activities in these six areas which each need someone responsible to manage them and improve results. If they dont, look at other options. Our templates include a customer persona guide and template to help you develop more detailed, realistic personas that map messages and content requirements through the customer journey. border-radius: 16px; These requirements will make it easy for your company to add agencies to your list of candidates, which will save you time and hassle. B2B marketers who reported the most success from their digital strategies are more likely to have an Account-Based Marketing (ABM) strategy in place. Apply the RACE Framework to your marketing strategy today to see your results rocket. .fx-wistia .wistia_click_to_play img { @media( min-width : 800px ) { height: auto !important; If you learn, for instance, that people prefer to contact a company like yours online (versus calling), then you can spend time designing and optimizing your contact forms. What marketing messages or selling points work well for this target buyer? Even when you consider the cost savings of an in-house digital marketing analysis, it often gets outweighed by the time it would take. In some cases, agencies will conduct conference calls to chat with you and learn about your business and goals for online marketing. This is the case since it integrates your customers' digital experiences interacting with brands across Reach, Act, Convert and Engage - the full customer journey. Thats a significant investment, which is why many invest in a digital marketing analysis. What are some challenges or pain points for your audience, and how do you solve them? They are quick with their replies and incredibly helpful. Tip: The top three marketing trends (new social platforms, virtual events, influencer marketing) are more effective when you develop a strategic plan for how all three can work together. Depending on your connections, you may know professionals that use third-party marketing services. Over 90% of WebFX clients continue partnering with us into year 2 of their campaign. margin: -41px 0 0 -55px; Plus, you can gauge their interest in your business and service needs. .fx-wistia .wistia_click_to_play img { WebFXs proprietary digital marketing platform makes it easier than ever to track digital marketing performance, conduct industry research, calculate ROI, and make strategic decisions. The most important objective for B2B marketers is increasing customer engagement, improving customer experience, and improving brand awareness. .fx-wistia { A professional digital marketing analysis helps your business build a data-driven marketing strategy. The purpose of this article is to uncover 10 reasons why you need a digital marketing strategy, but you can read more about the 16 types of digital marketing techniques with more recommendations and examples in Dr. Dave Chaffey's What is digital marketing? line-height: 0; Generally, target personas will include information like: Some target personas will also answer questions like: Again, target personascanbecome extremely thorough, but an in-depth one is not the standard. Whatever you do, dont skip this step when hiring an agency. margin-right: auto; Better segmentation can improve the performance of sales teams, emails, content programs, and ABM campaigns because every touchpoint is more focused and informative. Dave is editor of the 100+ templates, ebooks and courses in the digital marketing resource library created by our team of 25+ digital marketing experts. How much do you want to spend on a digital marketing analysis? An online marketing plan can contain details like: Every digital marketing analysis services provider is different. Using research and industry-specific data, you can create an online marketing strategy tailored to your company, goals, and audience.

We have options to suit small and large businesses, plus consultants, agencies, and individuals, so you can enhance your skills and grow your business. With a better ROI, your company earns more leads, sales, and revenue, which can translate to hiring another team member, opening a new location, or investing new resources for your business. Focus on reading a companys reviews,testimonials, andcase studies. } For each of the ten problems, I will also recommend marketing solutions and next steps to help you optimize your marketing strategy to win more customers in 2022. This site uses cookies to enhance user experience, analyze site usage and provide a personalized browsing experience. It's often said that digital is the "most measurable medium ever". Drive the marketing results you need to achieve your business objectives, and boost your marketing ROI. If your business doesn't have a strategic digital plan aligned with your business plan you will suffer from the ten problems I highlight later in this article and you will lose out to competitors who are more digitally savvy. With a competitor analysis, your agency looks at your companys top online and offline competitors. So, the good news is that there are powerful reasons for creating a digital strategy and transforming your marketing, which you can use to persuade your colleagues and clients. As the digital marketing landscape continues to evolve, marketers have recognized that customers are no longer satisfied with the B2B status quo; instead, they are investing in building a more personalized and experience-driven approach. Thats okay! Anyone can create a digital marketing strategy, but that doesnt mean it will work. Reviewing your companys current marketing strategy, goals, and audience personas, Investigating your competitors marketing strategy and target audience, Researching your target audiences online behavior, wants, and language, Rebuilding your marketing strategy based on your findings, Analysis of your offline and online competitors, Research and update of your target persona and audience, Generation of your marketing channel and strategy recommendations. Your target buyer plays the most fundamental role in your online marketing strategy. Within each technique, there are lots of detailed tactics that are important to success. color: #fff; Based on their experiences, they may have several recommendations when it comes to finding a digital marketing analysis agency. position: absolute; Which marketing channels or strategies do you use? But many senior managers don't ensure that their teams make or have the time to review and act on them. Are there any additional fees included with these services? I think there is a fear that a massive report is required, but we believe that lean planning works best. The forecasts from the IAB show that digital marketing will continue to grow in importance over the next few years. As discussed in the latest edition of my book, some have said we are living in a post-digital age since now digital marketing equals marketing, so it shouldn't be considered separately from a strategic point of view. What does your digital marketing analysis include? A digital marketing analysis researches and evaluates your business, audience, and competitors to build a custom, data-driven digital marketing plan for your company. Whether someone freestyles a strategy, copies a competitor, or follows a hunch, developing a digital marketing strategy without data makes it weak. Agencies with a decent number of reviews (think 50 or more) can give you the confidence that this company has worked with plenty of clients. Partnering with a company that asks the right questions and demonstrates an interest in your business will set you up for success when it comes to your online marketing analysis. Overall, 68% of B2B marketers expect an increase in digital budget in the coming months. Learn more about cookies by visiting our, surveyed 258 B2B marketing professionals in the U.S. to find, As the digital marketing landscape continues to evolve, marketers have recognized that customers are no longer satisfied with the B2B status quo; instead, they are investing in building a more personalized and experience-driven approach. .fx-wistia .video-thumb img{margin-bottom:0px !important;} In most cases, your service provider will start by reviewing your existing target persona. Plus, you get to offload the responsibility of analyzing your strategy, researching your audience, and assessing your competitors. In May 2021, research firm Ascend2 and digital marketing agency Wpromote surveyed 258 B2B marketing professionals in the U.S. to find out what critical shifts in digital strategy they are using to drive more success in the year ahead. Better segmentation can improve the performance of sales teams, emails, content programs, and ABM campaigns because every touchpoint is more focused and informative. Before we review the different channels that make up digital marketing, it's useful to simplify since business managers like the owners, finance or operations directors ultimately want to know what they need to invest in at a top level and the returns they will get. B2B marketers who reported the most success from their digital strategies are more likely to have an. A large portion of the marketing budget is going to marketing technology. .fx-wistia .wistia_click_to_play > div { While you may know the core facts, like your target audiences age, gender, and location, understanding their motivations and decisions is difficult. Skipping these questions and moving forward with a signed contract can result in your company partnering with an agency that doesnt meet your needs or expectations. Are you ready to get started with analyzing your online marketing strategy? Thats why researching your target buyer is crucial. text-indent: 5px; height: auto; As organizations grow, priorities changeand so do the challenges facing marketers. } I'm sure many of the companies in this category are using digital media effectively and they could certainly be getting great results from their search, email, or social media marketing. height: auto !important; surgestream What would you need from me for the analysis. Don't forget, Smart Insights members can use our digital benchmarking tools to track your progress from initial to optimized.

Our popular competitor analysis module in our RACE Practical Digital Strategy Learning Path is packed with templates and matrixes toreview the relative performance of your key competitors. If you're looking to integrate your marketing strategy, Smart Insights membership is a no-brainer. WebFX did everything they said they would do and did it on time! As a Smart Insights member, you'll have access to strategy and planning tools including performance and digital maturity benchmarking, and regular marketing data reports, so you can keep track of your position in a competitive landscape. marketing digital emarketer Use this tool to benchmark how robust your organizations efforts are and see the areas in which you need to improve. Our tried-and-tested marketing structure has been proven to boost growth for businesses investing in digital marketing to reach their goals. Keep reading to learn more about digital marketing analysis and get answers to questions like: If youre looking for immediate help with analyzing your audience, building your online marketing strategy, or improving yourdigital marketing results, WebFX can help. Advanced segmentation is the key to ABMs success and the ability to deliver a better customer experience. How your target buyer describes or searches for their problems online, Where your target buyer goes, like a forum or social network, for advice and updates, What your target buyer wants in a product or service, as well as the brand providing it, How your target buyer moves from awareness to purchase in the, Immediate action items, like fixing a broken site link, How your audience describes problems related to your products or services, What your audience wants or expects from a company, product, or service, Where your audience goes for purchase advice, news, and more, What your audience prefers when contacting a company or purchasing a product, Transitioning your approach to more profitable channels, Increasing your understanding of audience motivations, values, and pain points, Targeting your competitors weaknesses with your strategy. With the success that marketers are experiencing with ABM, expect ABM to continue to grow in the coming year. Recent research by LinkedIn of the changing marketing jobs landscape shows the importance of digital: One in every two of the top marketing jobs listed on LinkedIn fall into the digital or media space. } My personal site, DaveChaffey.com, lists my latest Digital marketing and E-commerce books and support materials including a digital marketing glossary. Tip: A large portion of the marketing budget is going to marketing technology. Not sure where to begin? Using their suggestions, you can build a short-list of potential online marketing agencies. Youd have to spend hours evaluating your strategy and finding improvements. The State of B2B Digital Marketing: 5 Findings That Will Influence Your Next Steps [2021 Research], 645 E. Missouri Avenue #400Phoenix, AZ 85012, Top 4 AI Writing Assistants for Smart Writers to Use in 2022, Martech Stack Additions: What You Should Consider Before Signing a Contract, 20 Best Tools to Scale Your Content Marketing, 10 Best AI Tools and Trends Set to Rule in 2022 and Beyond. } But I'm equally sure that many are missing opportunities for better integration, or are suffering from the other challenges I've listed below. object-fit: cover; You need to use other forms of research and website user feedback tools to identify your weak points and then address them. Contact us onlineor call us at888-601-5359to see how ourInternet marketing servicescan help you. Your digital marketing analysis agency will help update and expand your target persona to make it as useful as possible for your marketing strategy. for data and insights on trends for B2B technology, data, channels, and more. As a part of their service, they want to review and refresh your persona to make it as useful as possible to your online marketing strategy. smes That's why we recommend developing an integrated digital marketing strategy, so your digital marketing works hard for you! More importantly, now more than ever, you need to be able to demonstrate the value of your work. What happens if your recommendations dont work? Everyone agrees that digital media work best when integrated with traditional media and response channels. Free digital strategy template Second, digital becomes integrated into marketing strategy, it's a core activity, "business-as-usual". This is useful to get agreement and buy-in by showing the opportunities and problems. With a digital marketing analysis, your business builds an informed and data-driven strategy. The whole process was very easy! background-color: #207DE9; .fx-wistia-center .wistia_click_to_play { The average small-to-midsized business spends $2500 to $12,000 per month on digital marketing. Effective B2B digital marketing requires a layered approach. With a digital marketing analysis, you can start building a competitive, results-driving strategy too.

For example, they may work with asocial media agencyto manage their presence on Facebook and LinkedIn. A meeting, whether online or face-to-face, is an excellent opportunity to learn about an agency. The latest IAB research on Advertising Spend and Revenue shows that in the United States, over three-quarters of media budgets will be in digital media. We see similar figures from IABS in the UK and European, so this is happening globally. How does your target audience usually find your business? The Digital Marketing Strategy And Planning toolkit contains: Start your Digital Marketing Plan today with our Free membership. An integrated plan from marketing: How will technologies work together to meet specific goals and impact core business objectives? width: 100% !important; Depending on your business, you may have an in-depth or bare-minimum persona for your target audience. The algorithms used to power Facebook, Instagram, Google, LinkedIn and the publishers control your visibility and how much you pay, so to get visibility digital marketers need to get to grips with the latest techniques. The pillars help show that success in digital marketing isn't just about digital media and platforms, important as they are. B2B marketers have had a lot of ups and downs in the past year, so smart and data-driven adjustments to their digital marketing plans are critical to upcoming success. For many companies, its worth the cost to get that level of guidance and expertise especially when you consider the ROI of a digital marketing analysis. At the time of the article, had seen a 177% increase in the number of remote job postings for marketing roles in the last six months. There are many B2B companies which often serve B2C brands. B2B companies have historically underspent on digital, but that is changing. For example, you may notice reviews and testimonials both mention the companys response time to emails and phone calls. This is the aim, and we can get you there. Outsourced digital marketing analysis vs. in-house digital marketing analysis, How to choose a digital marketing analysis service provider, Get a professional digital marketing analysis today, How to Choose a Marketing Analytics Service. height: 82px; 2020 forced B2B brands to invest in their digital capabilities, including necessary tech and tactics (social platforms, virtual events, influencer marketing, etc.) What are your top-selling products or services? Another way to assess the importance of digital marketing today is to look at how many jobs are now in digital marketing. Every company with a website will have analytics. An error occurred when getting the results. ABM campaigns can cultivate engagement and drive conversion for high-value accounts by deploying targeted content and experiences. For example, dynamic content for email automation, website personalization to programmatic, retargeting, and skyscraper content for organic search. With turn-key service, you receive a complete analysis and list of recommendations for your marketing strategy, plus the option for the agency to lead and manage those suggested strategies. What does a digital marketing analysis include? With a digital marketing analysis, your company can power your marketing strategy with data instead of hunches, which can make a tremendous difference in your plans success andreturn on investment (ROI). content: "\25BA"; I find that companies without a digital strategy (and many that do) don't have a clear strategic goal for what they want to achieve online in terms of gaining new customers or building deeper relationships with existing ones. Sorry, no results have been found, please try other search criteria. Your plan doesn't need to be a huge report, a strategy can best be summarized in two or three sides of A4 in a table linking digital strategies to SMART objectives within our OSA Framework - Opportunity, Strategy, Action. Always-on marketing refers to the investments in paid, owned and earned media needed across the customer lifecycle shown in Figure 2.1. Most digital marketing analysis services should include recommendations for your plan. So, if you don't yet have a strategy, or maybe you want to review which business issues are important to include within a strategic review, we've set out the 10 most common problems, that in our experience arise if you don't have a strategy. You have someone new to your business, but with online marketing experience that can evaluate your approach and offer actionable, data-backed advice. Advancements in technology, data, and digital channels have created an enormous opportunity for B2B companies to innovate and grow like never before. Hear from ABWE, whos been with us for over 10 years! I have created this video to introduce these terms. How in-depth your review becomes will depend on your organizations status, goals, strategy, and audience. A simple measure of the importance of digital marketing is how much money is spent on digital media. This is useful since it suggests a mix of the type of marketing activities we should be investing in. fishermen nsse grads It's simple, you won't be able to compete to attract new customers in the future. When reading reviews, think about the following: Ask those same questions when reading testimonials. A digital marketing analysis, however, helps improve your understanding of your audiences thoughts and behavior. Streamline your planning and measurement of digital marketing with the RACE Framework and growth process We created the RACE Framework and growth process to help marketers and business owners plan and manage their digital marketing strategy in a more structured .. Smart Insights (Marketing Intelligence) Ltd, Use of this website constitutes acceptance of the Smart Insights Terms and Privacy Policy including cookie-use, Digital marketing strategy and planning Toolkit, Explore our Digital Marketing Strategy and Planning Toolkit, Digital Marketing Strategy and Planning Toolkit, Digital Experience Management (Desktop/mobile website), IAB research on Advertising Spend and Revenue, Digital marketing and E-commerce books and support materials including a digital marketing glossary, Please connect on LinkedIn to receive updates or ask me a question, Smart Insights (Marketing Intelligence) Ltd. First, a separate digital marketing plan is created.

Use our RACE digital marketing dashboard to simplify your reporting of Google Analytics goals for monthly reviews. Many of the largest brands in the world today including the digital platforms like Facebook (Meta) and Google (Alphabet) are consumer brands, but when considering how best to use digital strategies, it's important to consider business-to-business brands too. Since working in digital marketing I have found that much of the discussion and examples of digital marketing focus on B2C marketers and well-known big brands. As a member of Smart Insights, we'll also keep you updated on the latest trends and innovations in your sector. Digital marketing must support your marketing and business goals, so in my book - Digital Marketing: Strategy, Implementation and Practice - I define Digital marketing, also called online marketing, simply as: Achieving marketing objectives through applying digital technologies and media. -moz-osx-font-smoothing: grayscale; That's why you need to invest in a marketing strategy that works for you and your team, to plan, manage and optimize your digital channels and platforms. Youre learning more about your audience, competitors, and current plan, and using that information to enhance your approach. .fx-wistia .wistia_click_to_play > div > div { .fx-wistia .video-thumb { But of course, it's less effective. At this stage, you can map out a path by setting goals and specific strategies for digital. Before partnering with a provider, research what digital marketing analysis services should include. } In most cases, a digital marketing analysis will include the following steps: A company that underwent a recent merger, for example, may invest in a more thorough digital marketing analysis than a business thats managed its online marketing campaigns proactively.