Response from Front Office Team on Jul 22, 2022. Enjoy lunch or dinner at Bar Cicchetti, featuring classic Italian food and signature cocktails. We appriciate your feedback! She told us there was a surprise for us in our room - when we opened the door we assumed she must have been talking about the absolutely breathtaking view of the NYC downtown skyline, but in fact there was also a bottle of wine and some snacks which was just what we needed after our long flight! Dear Alice L, Thank you so much for taking time and reviewing your stay! 32x44, Do you accept Amazon packages b4 actual checkin?Any Charge? Towering 42 stories over Chelsea, our hotel is two blocks from Madison Square Park and the Flatiron Building. The hotel seems almost brand new, everything is clean and modern with amazing style, and its in the most perfect location close to the subways and trains as well as walking distance to all the hotspots. The room was amazing! The location is great and safe. All rights reserved. Thank you for your feedback! The property is close to Bryant Park, The Highline Park and Times Square. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. Thanks!
Modern finishes, great location close to the subway and 2 stops from Times Square, great bar. She was so kind and we thank her for her hospitality! You may requests at check-in or upon arrival. I cannot recommend this enough. There was a problem loading the reviews. Marissa told me what happened, and I am looking into it as we speak. Click here to read post guidelines. Yasmin was very accommodating and welcoming. Hip cool design. I dont think I or my hubby had anything bad to say about it. They were all very friendly and accommodating, even the housekeeping staff. Located in the best-rated area in New York, this hotel has an excellent location score of 9.6, Select dates to see this property's availability and prices. We recently chose Motto for an overnight in NYC and were so glad we did. All rights reserved. We do not provide shuttle service, but we do work with a car service to set up a pickup and drop off. Great Hotel, clean rooms and we were upgraded to an awesome view. " we are 3 adults, 1 child. Which languages are spoken by the staff at Motto by Hilton New York City Chelsea? Good morning Kev, Thank you so much for reviewing you stay! The most helpful contributions are detailed and help others make better decisions. Browse questions from guests for anything extra you want to know about the property, Good morning, we can provide you with a kettle. Overall, This hotel as I say is ascetically pleasing, comforting, amazing etc! We are so glad you enjoyed your stay with us, and we would love to see you again next time you visit the big apple. yes, indeed it is possible. 1565870,1563710|2,1553180,1565080,1561630,1565670,1568250|3,1563710,1566560,1568250,1542630,1561220,1548020|3,1565870|4,1561950,1550830,1563880,1550830|3,1557080,1563710|6,1542720, Motto by Hilton New York City Chelsea (Hotel) (USA) Deals, Personal or sensitive info (e.g. What is the charge/deposit for incidentals? The fact that Im even leaving a review says a lot haha! This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). Good morning, Rooms are very small (Im told that is normal in NYC) but we enjoyed walking around so it didnt matter. Pick up a coffee at our espresso bar in the lobby area. Right when I arrived, a lady by the name of Yasmin checked me in. Please check you have entered your email address correctly before continuing. Read more about possible travel restrictions before you go. Please dont include personal, political, ethical, or religious commentary. Dear Deana, The bed was comfortable, clean linens and was spacious enough for being called, "micro". We liked your hotel and we are thinking about making a reservation but we are 5 adults. Liked: Cleanliness, staff & service, property conditions & facilities, Great location, staff lovely, clean, modern would stay again and recommend. Location was central to many tourist sites. Are all room types available to connect? I was on the 20th floor. Please check you have entered your email address correctly. The view from our room as the sun was setting was spectacular! Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. You're getting the lowest possible rate We Promise Opens in a new window. Yasmin was very accommodating and welcoming. Hi is there a fridge in the room that can be used by the guest for small items for children. Hello! Dear Diane, Thank you for taking time and reviewing your stay.
Yes, pets are typically allowed, but it's always best to call ahead to confirm. Expedia, Inc. is not responsible for content on external Web sites. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit language, violence, or the promotion of illegal activity are not allowed. To get the overall score, we add up all the review scores and divide that total by the number of review scores we received. Good morning Mr. Florez, Motto by Hilton New York City Chelsea offers 374 air-conditioned accommodations with hair dryers and complimentary toiletries. When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more. See more questions & answers about this hotel from the Tripadvisor community. We have people and automated systems that specialize in detecting fake reviews submitted to our platform. This property is part of the Travel Sustainable program, which means its taken significant steps to make your stay more sustainable. Apr 24, 2022 Please enter the dates of your stay and check what conditions apply to your preferred room. Housekeeping is provided daily. Or credit card only? Madison Square Garden and Madison Square Park are also within half a mile (1 km). More. can guarantee connecting?
Are pets allowed at Motto by Hilton New York City Chelsea? Respect the privacy of others.
WiFi is available in all areas and is free of charge. Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation. Guests are required to show a photo ID and credit card at check-in. Are there opportunities to exercise at Motto by Hilton New York City Chelsea? Free parking is not available at this hotel.
Dozens of unique eateries, bars, museums, and shops are also a short walk from our doors. 6 out of 289 reviews, Liked: Cleanliness, staff & service, amenities, property conditions & facilities. Please provide the ages of children below, Please enter your travel dates like this: M/d/yyyy, InterContinental - New York Times Square, an IHG Hotel, Ravel Hotel Trademark Collection by Wyndham, Train station: New York W 32nd St. Station (0.7 km / 0.4 mi), Metro station: 23 St. Station (7th Av.) by Motto Team. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. There is 9 king bunkies in the hotel. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Lets start with ITS NEW. This lets us know our reviews come from real guests like you. Would stay again. Do you have a shuttle service from and to the airport and is it free of charge? * Were about a mile from The High Line, Chelsea Market, Times Square, and Greenwich Village. It was the perfect location to explore Chelsea and be close enough to Midtown, but away from the crowds.
We apologize for the incovenience and service, this is something we definetly do not want to happen to any of our guests! The city view was amazing. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. You can only leave a review within 28 days after check-out. Airport (JFK) airport, the closest popular airport to the property. Rating 5 - Excellent. Staff was nice very help.
Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. Subway Access, Excellent location rated 9.6/10! Cancellation and prepayment policies vary according to accommodations type. Hilton Hotels & Resorts Well be back. Is there a possibility you can add 1 rollawaybed to the 4 peopled room? This would be for a five-night stay. Use of this Web site constitutes acceptance of the Travelocity User Agreement and Privacy Policy. Special requests can't be guaranteed and may incur additional charges. Yes, guests have access to a fitness center during their stay. We appricaite your feedback! Thank you! Booking.com mayat its own discretionalter, modify, delete, or otherwise change these Guidelines. They're also applicable regardless of the comment's tone. Your question will be published on Booking.com after it's approved and answered. I am glad that my team was able to provide you with the best service possible and I want to apologize for the technical issues you have experienced. Would if liked some sort of comp., for cleaning up water ourselves. All distances are measured in straight lines. Dears I'd definitely stay here again. Popular points of interest near Motto by Hilton New York City Chelsea include Macy's, Empire State Building and New York Public Library. If you stayed at this property through Booking.com, you can write a review. Hip cool design. Send me emails with travel deals, special offers, and other information. Quite beautiful. I will definitely come back in the future! The lounge (2nd floor) is a beautiful place to work, albeit with fairly loud music, if you need to get emails out. Or unwind with a drink and bite to eat at our bar and restaurant. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. The hotel itself is stylistically trendy a mix of classic and modern decor and fixtures! This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, and debit cards. Stayed in the bunk room with two teens. Get the travel advice you need. Clean rooms, nicely appointed. Staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. We do have free weights, Yoga mats, treadmills and elliptical machine. The location was convenient and close to some great food spots., I really enjoyed the feeling of being totally taken care of by the staff. We are so glad you enjoyed your stay with us! We are so glad you enjoyed your stay with us and we would love to see you again next time you visit the big apple. Chelsea is one of the prime areas for tourists. Response from Motto Team on Jul 18, 2022. We do not have a buffet breakfast it is server a la carte. Thank you, Good morning thank you for contacting us regarding your upcoming reservation. Motto by Hilton New York City Chelsea does not have a pool. Everything is clean, and pristine.
Normally you dont really use it but it was amazing - hubby even liked it. The fees and deposits listed below will be charged at the time of service, check-in, or check-out. Motto by Hilton New York City Chelsea has been welcoming Booking.com guests since Jun 16, 2021 Hold for extra charges per day is 100$. Do you have an electric kettle and tea/coffee in the room? This email has already been used to sign up with CONNECTED_THIRD_PARTY_NAMES. emails, phone numbers, credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (i.e. Motto by Hilton New York City Chelsea does not offer free breakfast. That's how we know our reviews come from real guests who have stayed at the property. They gave us a handicap room for the view loved it. , It was a delight to be greeted by her daily., The Chelsea location was perfectly close and walkable for several eateries, coffee shops, and shopping! Chelsea market, Flatiron building, Madisson square park, highline park and many more are in the walking distance.
Excellent location show map Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Top room amenities include air conditioning, a flat screen TV, and a refrigerator. I was concerned at first - thought the rooms would be too sparse, but they are perfectly NYC. Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate. Motto by Hilton New York City Chelsea takes special requests add in the next step! We do have connecting rooms here at the Motto. Please fix the following errors to continue: "Comfortable and quiet room. Very well priced for NYC., Approximate prices in EUR for a 1-night stay. This may not be a comprehensive list. This 4-star New York hotel is smoke free. This property advises that enhanced cleaning and guest safety measures are currently in place. Cash is not accepted. Available in all rooms:
Thanks.
The only negative was the delay in our room being ready at check in. Floor to ceiling windows. The area is safe and close to so many different options. Friendly staff. Dont even let me get started on how accommodating the front desk staff were. Hi is this a good area for tourists to get around the sights of the city. Good morning, This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA) and COVID-19 Guidelines (CDC). Hotel chain/brand: Motto by Hilton New York City Chelsea is 17.6 mi (48-min drive) away from the John F. Kennedy Intl. When booking more than 9 rooms, different policies and additional supplements may apply. Great location. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. Booking not found double-check your booking number and PIN then try again. When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. Which popular attractions are close to Motto by Hilton New York City Chelsea? Sign up and we'll send the best deals to you. We hope to see you soon at the Motto Chelsea NYC! One block from subway stops., Location is perfect for Empire State Building and around, atmosphere in lobby and bar, the view towards downtown from the room, flexible, friendly, generous staff members, Great location. It was a pleasure hosting you for you Big Apple adventure! The rooms have a private bathroom, a hairdryer and bed linen. Yes, guests often enjoy the city view available here. Love the hotel. Thank you. Check your booking confirmation email to find your booking number and PIN. Lovely & Marissa we were so kind and helpful. Own or manage this property? The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. See you soon! Motto by Hilton New York City Chelsea has a restaurant on site. Thank you so much for your review! Hi! Let the front desk know and he acted like nothing just checked us out. All things positive - honestly. language, whether its just a rating or contains comments as well, etc.). The age for checking at Motto Hotel is 21. Feb 14, 2022 No, there is no casino at this hotel, but Resorts World Casino (22-min drive) is nearby. Travelocity, the Stars Design, and The Roaming Gnome Design are trademarks of Travelscape LLC. the front desk staff is beyond!!! 113 West 24th Street, New York, New York, 10001, USA. The rooms were designed really well with options for storage, despite being small (which is typical for the city). Ideally, we'd publish every review we get, positive and negative. (score from 529 reviews), Real guests Real stays Real opinions. Your dates seem to be a bit off. Reviews are most valuable when they are original and unbiased.
Lock in a great price for Motto by Hilton New York City Chelsea rated 8.9 by recent guests! Taxes and fees that are shown are estimates only. The elevators are quick, the views are spectacular, the food is tasty and service staff friendly. Please enter your travel dates like this: mm/dd/yyyy. They are on floors 14th to 33rd floor on the city side.
We loved everything about this hotel.
What food & drink options are available at Motto by Hilton New York City Chelsea? Beautiful hotel with great facilities and decent sized rooms. thx. Recreational amenities at the hotel include a 24-hour fitness center. How to get to Motto by Hilton New York City Chelsea from LaGuardia Airport.
Nearby attractions include The Magician at the NoMad Hotel (0.2 miles), Museum of Sex (0.3 miles), and Escape the Room NYC (0.2 miles). I really enjoyed the feeling of being totally taken care of by the staff. They have a restaurant on the main floor which looks so cute & the food is even better! I booked a room for a night in the city with girl and was very satisfied. Parking is off site, ask front desk for discount. All content should be genuine and unique to the guest. Shout out to front desk staff - Alexis who was kind enough to print out our tickets for us, since I had forgotten to do so back home.
Staff was nice very help. Thank you! Highly recommend. Tripadvisor performs checks on reviews. Disappointed. Also - are irons available on request? The city view was amazing. This was the perfect location, close to all major subways. Booking.com does not accept responsibility or liability for any reviews or responses. Good day, Guests submit their subscores and their overall scores independently theres no direct link between them. The rooms are kind of small but maybe it was just the one I booked. It was a pleasure hosting you here at Motto! Motto, Distance in property description is calculated using OpenStreetMap, We appriciate your feedback and are glad to hear that we met your expectations! Booking.com will make efforts to obscure email addresses, phone numbers, websites, social media accounts, and similar details. We found issue with book from Expedia. The property has a terrace and a 24-hour front desk. I would like to speak with you in person to discuss the issue if you have couple of minutes today. The location is great and safe., Beautiful hotel with great facilities and decent sized rooms., Great hotel in fun location. Guests loved walking around the neighborhood! Claim your listing for free to respond to reviews, update your profile and much more.